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Customer reviews for Ninja CREAMi 7-in-1 Ice Cream & Sorbet Maker with Additional Pints for
Ninja CREAMi 7-in-1 Ice Cream & Sorbet Maker with Additional Pints
4.6 out of 5 stars
stars
1,424 ratings577 reviews
  1. 5 stars82% (1,169)
  2. 4 stars8% (108)
  3. 3 stars3% (38)
  4. 2 stars2% (29)
  5. 1 star6% (80)

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Showing 71-80 of 577 reviews
May 25, 2026
Reviewer name: Bill
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Awesome

It’s a good Machine but for sure don’t freeze the pints At angles.

Helpful?4XDWMF0X651413868159404
Sep 6, 2026
Reviewer name: Marty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

One of the best ice cream machines I’ve seen

I’m excited to use it tomorrow I am very happy with all of my ninja products

Helpful?4XDWMF0X651413868159404
Oct 28, 2024
Reviewer name: kmcc
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Over Rated

Homemade milk alternatives can be great for ice cream, especially if you’re looking to avoid the discomfort that some store-bought options cause. I can suggest some richer non-dairy bases that work well in ice cream and ideas for boosting creaminess and flavor. Are you interested in coconut, cashew, almond, or maybe oat milk as a base? However, the recipes I found were disappointing. While they might be fine for smoothies, they don’t cut it for a rich, creamy ice cream experience. I was hoping for something with more depth and texture specifically for ice cream, but most options were far too light and lacked the satisfying consistency I was looking for. If you’re after a thicker, more indulgent alternative, you may need to look beyond typical recipe books for better options.

Helpful?4XDWMF0X651413868159404
reply from SharkNinja Product Expert

Hello,<br /><br />Thank you for taking the time to leave a review.<br /><br />We&#39;re sorry that the ice cream results from our recipe guides didn&#39;t turn out as you expected. Your satisfaction is our priority, and you can rest assured that we will relay your feedback to our team to consider improvements in our recipe collection.<br /><br />Kind regards,<br />Ninja Kitchen

Jan 3, 2022
Reviewer name: Kpw
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

I’m so happy I received this from my husband for Christmas. It is very durable and slightly heavy, so it has a permanent space on my kitchen counter. Whips frozen ice cream into a creamy mixture. Love the recipes that come in the manual. I will definitely be purchasing other books for more ideas.

Helpful?4XDWMF0X651413868159404
Sep 5, 2024
Reviewer name: Ice Cream Man
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ice Cream On Demand !

Saw this on YouTube in so many way ice cream was made. Doctor told us both to increase Protein. Saw many recipes for adding Protein. Also saw some of the problem folks have had. I decided to give it a try. Got machine and the extended warranty. Have made about 4 16oz pints. Great taste and works very well.

Helpful?4XDWMF0X651413868159404
Aug 14, 2022
Reviewer name: Fran
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Enjoyable nondairy frozen goodness

This machine is wonderful, easy to use and clean. It is loud and needs to be to smooth and make creamy ~ for my needs~ nondairy nice cream, sorbet, sherberts, smoothie bowls & more. Ice cream & frozen yogurt for those of you that can tolerate & enjoy dairy. Find Kathy Hester on YouTube for information/ troubleshooting & Recipes, she's a wealth of information. Enjoy, Enjoy, Enjoy

Helpful?4XDWMF0X651413868159404
Jan 23, 2025
Reviewer name: Dynakat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent machine for making your own ice cream!

Literally, take some Fairlife Chocolate Milk and Chuck it in a jug then freeze it. You'll have some of the best chocolate ice cream that you ever have. And protein to boot! I don't think I'll ever go back to regular ice cream now. Dumped a can of pineapple in there and made sorbet overnight. Excellent purchase! You will need a few extra container bowls to pre-freeze concoctions

Helpful?4XDWMF0X651413868159404
Jul 7, 2026
Reviewer name: Jake 33
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ninja Creami

It works great! I've already made 3 of the recipes....we like the vanilla gelato the best, so far. I make peach sorbet and it was wonderful.

Helpful?4XDWMF0X651413868159404
Jul 9, 2026
Reviewer name: FK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Ice cream is my weakness. I can make a healthier protien ice cream with this. I LOVE it and use it almost every day.

Helpful?4XDWMF0X651413868159404
May 13, 2026
Reviewer name: Customer
1 out of 5 stars
1 out of 5 stars review

Defective Ninja Creami Units!

If the Install Light stays on once you raise the cup up, you have a defective machine. The Santa Fe Sam's is selling defective Ninja Creami machines. I returned 2 last week to Sam's. The problem is the Install light stays solid, which means the blade is not attached properly. I thought to myself, there is no way that the odds of me getting another defective machine (%233), well I did. I called Ninja and they said it is a defective unit and I could return to Sam's or they will send me out a new machine. I explained I had returned 2 machines to Sam's and both of them did the same solid white Install light and now the 3rd machine is doing the same thing. Ninja said Sam's must have received a bad batch! Really? Now I have to wait 7-10 days for my new replacement from Ninja. Ninja had me do a zoom meeting so they could see for themselves that this indeed what was happening. I did tell Sam's my convo with Ninja, but they are still selling the machines.

Helpful?4XDWMF0X651413868159404
reply from SharkNinja Product Expert

Hi there,<br /><br />Thank you for your feedback. We’re disappointed to hear about your experience with the CREAMi, especially the repeated issues with the Install light and multiple units not working as expected. This isn’t our usual standard, and we understand how frustrating that must be after several exchanges and returns. We appreciate you taking the time to share these details, and your feedback will be shared with our internal team as we continue working to improve product quality and customer experience.<br /><br />Kind Regards,<br />Ninja Kitchen