Hello. Thank you for your time in providing feedback. We sincerely apologize that your Ninja Creami is not working as intended. Please contact our team via phone at 1-800-365-0135, and we will gladly investigate this for you.<br />Kind regards,<br />Ninja Kitchen

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your CREAMi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135.Kind regards, Ninja Kitchen