Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your CREAMi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135.Kind regards, Ninja Kitchen

Hello. Thank you for your time in providing feedback. We sincerely apologize that your Ninja Creami is not working as intended. Please contact our team via phone at 1-800-365-0135, and we will gladly investigate this for you.<br />Kind regards,<br />Ninja Kitchen