I love it

Great

This is the single POOREST DESIGN APPLIANCE EVER. ANYBODY who has one, after you've used it a couple times, shine a flashlight into the bottom side of the lid, I can guaranty there will ice cream, mix ins and MOLD inside. It is 95% IMPOSSIBLE to clean out. The 3 little springs that operate the blade release mechanism will be covered and filled with food material and mold. When I contacted Ninja, their answer was, and I quote, " There is not a Cleaning Solution Fix for this. We appreciate your input and comments and will pass them on for future consideration. YouTube is full of videos concerning this issue. The next newest version, Ninja Addressed this issue in the lid. Instead of the Plastic being transparent, the plastic is now BLACK and non transparent. I washed/rinsed and used a Industrial Kitchen Cleaner for 45 minutes and could not get the food matter and mold out of the inside of the lid. And it was rinsed after every use as per the User Manual. Your first clue that it isn't clean, You can smell it.

We have used this almost nightly since purchasing. We use it with members mark Greek yogurt and add ins (protein powder, buts, fruit,etc). I love that it can be as healthy or unhealthy as you want. Machine works like a dream. No issues. Very happy with this purchase!!

This is by far the neatest kitchen toy ive ever had. I cant believe how good things turn out. I had some little cups of flavored applesauce that i used, that is life changing. And i made chocolate ice cream with coconut cream and used the lite ice cream button and its the most decadent chocolate ice cream i have ever had. Best putchase ever.

Broke after about 8 uses ... I always follow the instruction manual and have the container filled at or below the "max fill" line. Tonight, the machine made a crazy noise at the beginning of the spin cycle and then everything seemed OK. But when I was eating the ice cream, I noticed little flecks of something in it. Upon closer inspection, I realized it was TINY SHARDS OF METAL. I cannot believe I had at least 3 bites before realizing it and am pretty sure I ate specs of metal. When I went to look at the machine, I saw that the blade on the lid had tread that was partially shaved down and a huge cut into the base. I don't have the slightest clue how bits from that made it into the ice cream since the gears are on the outside of the lid. I am mortified. I just registered the product and will be praying that their warranty will cover it. With only 8 uses, at $177 with tax, we're looking at $22 per pint NOT including ingredients.

I really like it

Grandson loves it!

I bought this a little over a year ago. It was great at first, but now I found clear Shredded plastic in the Ice Cream. The blade is hitting inside of the containers and shredded the inside of the containers. I did not notice this was happening and ate Ice Cream from the container. The company said there is only a year warranty, and they would give me 30% off the deluxe model. Which is a joke, so will this do happen again. I wished I would have read more reviews because other people have reported this issue. The sad thing is this company does not stand behind this product. This could even be a health risk.

Bought this 1 week ago and couldn't wait to use. Second time we tried to use it the paddle broke and spline holding the paddle in place was stripped and left the ice cream filled with grey powder and inedible. Waited over one hour to talk to support and spend a lot of time trying to get this replaced. The machine is poorly designed and I do not recommend this.