We bought this last Xmas for the kids ... It's huge a nightmare to put together !!! Pieces come in different boxes so u have to go threw all boxes when trying to find matching pieces took 2 days to put together.. The kicker is they have flyers inside with a number to call to pay someone to put it together for u ... They probably would charge $500 and send out 10 men lmao ... Overall a great product once put together

We ordered this play set for our 8 year old son with the idea it would give a few years use. We also have neighbors who come over to play. It took a weekend and several people to help assemble it but the directions were clear and helpful. We have no regrets about this purchase and have been enjoying it for almost a year now.

This play set is great! Our daughters and their friends love it! It took my wife and I two days to assemble it, so prepare accordingly. Pretty easy to assemble, directions will get you through it. It is a big structure with a lot of pieces/parts. Recommend laying all the pieces out in an alphabetical line so they are easier to find as you build. Very happy with the product!

[This review was collected as part of a promotion.] I bought this set 8 months ago for my 8 year old. She has really enjoyed having “reading clubs, dance clubs, and so many other gathering in the club house with her friends. It’s been a good investment.

Great product and vedy sturdy. A few boards would sllit a little but nothing major. A couple pieces came with the corner edges already scared but eh that's just wood for ya. Only downside with the set was I'm pretty sure I got the wrong hardware set. Missing a few key bolts and lags but had extra of others that I had to make do with. Also not sure if it was the playset instructions or the Bilt app instructions, but they could have flowed a little easier. Too much back and forth swapping bits instead of knocking all of the same steps out.

[This review was collected as part of a promotion.] We ordered this for three features, the picnic table/playhouse, the monkey bars and the swings. Our kids (5 and 7) love this so much. The crows nest is a huge hit. They love to play pretend house and boat, they eat lunch on the picnic table. The lower area is a great for with just a few tarps attached. It's amazing! So pleased with this high quality playset! (As an aside, the building of the playset was a lot of hard work. My handy husband spent 37 hours (with the help you see here). A great lesson for our kids in how hard work and perseverance is needed to complete great tasks.)

We bought this set last year and truly we could barely find anything in stock because of Covid. I knew it was gonna take us several days to put it together, and it did. But we planned for it and everything fit perfectly, we weren’t missing any parts, & the final product turned out great. Our kids love this set, play on it all the time, and I’m hoping it will last until they’re too big for it! Right now our kids are seven and eight years old and it’s perfect for their size.

I'm somewhat experienced with woodworking and it took me about 2 weeks by myself working sun up to sun down to build it. I would recommend someone gathering the needed pieces per page and bringing them to the work area as getting up and down for me proved tiring (Pieces can be in any one of the 4 boxes that are shipped). I would also strongly recommend ensuring the ground is level before starting the project, and predrill anything larger than the woodscrews as the wood tends to split easily. To have this built by others would have cost around $800 when all said and done. I take great pride in knowing I did it myself. I learned a lot. Playset is descent quality and worth the money. Monkey bars are too high for my 5 year old to use (though that's the first place she wants to go).

So pretty much the same as most of the reviews. It is really nice that all the lumber is letter stamped. It makes it a little easier. We are almost done building and we are going on 14 hours. My husband and I are not builders/contracters and have been able to figure it out. The instructions are so awful. It tells you to do something and then 5 steps later you see that it was wrong. Very strange. We are happy with the quality of the product and can tell its gonna last a long time. Cant give it 5 stars because of the awful instructions. We are going to finish today so once the kids are happily playing it will all be worth it and those bad instructions will be a vague memory. lol... Have fun putting it together or better yet call the number in the box and have it done!!

I purchased this 17 months ago. However, due to bad weather conditions, I was not able to get it assembled and in place until last fall, thus it has now been installed for a period of 8 months - through the winter, a very warm but wet winter/spring. Overall, I was very pleased with the quality, especially since it is somewhat more costly than competitor's models. I loved the fasteners provided. Overall the markings on the boards was good although I did have a couple of problems with the wrong board being shipped. In one case, I trimmed the edge off a couple of boards that were too wide; in another case, the board was too short and I had to have the company ship me another board, which they did promptly. I did pre-coat each board (as recommended by the manufacturer) with a semi-transparent exterior coating, dipping the end of each board into the paint bucket to ensure a good coating on the ends. Of course this was quite time consuming but worth it in the long run as the coating supplied by the manufacturer is merely a stain and not a weather-resistant coating. I have seen the same product nearby that the customer did not coat and within a year it is beginning to look quite weathered while mine looks as pristine as the day I put it together. I did bury an 8 x 12 x 4 concrete block under each significant ground contact point, making sure they were solid and level. I then added my own turnbuckles and eyebolts to ensure the set did not move or "jump." Also, we purposely left off one roof panel (next to the crow's nest) to provide more light to the playhouse. In addition, I placed a kids picnic table in the lower floor area in that the manufacturer's design of the picnic table blocks off the access to the floor area except to climb over the wall or go through the sandbox. The only aggravating issue I had with the entire experience were the drawings in the instruction book used to assemble the swing set. I called the company about this and provided written documentation to them regarding the issue. They said they were glad I called as well as provided pictures and written descriptions - by part number, but I can't say for sure they ever made any corrections to the instruction book. Overall, the instructions were detailed and properly progressive. The biggest problem, in addition to a couple of times where the instructions were in actual error, was that the graphic renderings were confusing. I am sure they looked really good on a CAD screen but when they were printed, hidden lines disappeared making it look like a part that was behind another part look like it is in front of the part, causing me numerous times to assemble a subassembly only to have to take it apart and reassemble it in the opposite location - no easy task given the hardware provided. I found that if I consulted the next step or two in the process, the rendering there actually often provided a truer picture of the prior subassembly than the one supposedly depicting the subassembly. I doubt the company fixed this even though I brought it up to them more than once. So, watch your step and don't get in a hurry or think you understand how a subassembly goes together until you check ahead in the book.