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Customer reviews for Backyard Discovery Skyfort II Cedar Swing Set/PlaySet for
Backyard Discovery Skyfort II Cedar Swing Set/PlaySet
4.4 out of 5 stars
stars2,026 ratings1,709 reviews
  1. 5 stars67% (1,364)
  2. 4 stars20% (415)
  3. 3 stars5% (108)
  4. 2 stars2% (34)
  5. 1 star5% (105)
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Showing 111-120 of 1,709 reviews
Aug 3, 2017
Tohardtohandy
4 out of 5 stars review

Verified Purchase

Have help and time off

I like this playset and for the price cant beat it. Time consuming lots of parts hard to find. Lay everything out and put together some of the stuff that can be attached later. Have someone help you and dont try to rush it. You will not put it up in a day..2 days if you have time or about a week doing some here and there..it does get more sturdy once everything is done.

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Feb 21, 2018
MW
3 out of 5 stars review

Verified Purchase

Concerned about assembly

Beautiful, well designed play-set. We paid the extra to have it assembled, but need to call and speak with someone regarding the assembly. Improper assembly could void the warranty and could affect the life of the playset. Not to mention cause injuries. I’m sure we will need some replacement parts to correct. See pictures below. I will call Sam’s Club tomorrow and will update this after their response.

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reply from BYDSales

Thank you for your review and sharing your experience.

Mar 29, 2017
User123
3 out of 5 stars review

Verified Purchase

Takes an expert to put together

While this set is great quality, the assembly process is a nightmare. The instructions are not clearly written/diagrammed and we spent a majority of our time taking apart pieces that we thought were right according to the pictures in the instructions. We ended up with holes in the floor boards that weren't supposed to be there because the instructions were so bad.

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Mar 8, 2017
Fort for Nate
5 out of 5 stars review

Verified Purchase

Loving the fort!

The kids are loving it! From the 13 year old to the 1 year old, they love the swings, fort and climbing features of this set. When we received the boxes, I sorted and organized all of the materials. I had 4 friends help me and we got it put together in one day.

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Jun 18, 2020
Irving S
5 out of 5 stars review

Verified Purchase

My kids LOVE the Skyfort II

The swing set came in 4 well packaged boxes. The instructions were very easy to follow. Took 7 days to install it myself with no assistance. I strongly recommend you seal the cedar as soon as you complete the installation. The kids love this one. About to purchase their pergola for the adults to enjoy.

Review from backyarddiscovery.com
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Jul 14, 2019
Cb2
3 out of 5 stars review

Verified Purchase

Playset

We bought this for our grandchildren. They love it but it really is cheap looking. Considering what it cost, it is fine.We hired a contractor (and his helper) to put it together and it took about 3 full days. Several pieces were broken or missing so the contractor had to improvise.

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reply from BYDSales

Thank you for your feedback. Your comments are essential to improving our quality and service. We are sorry to hear that you are having so many problems with your Skyfort II Swing Set. Please don’t hesitate to reach out to our customer service group at 1-800-856-4445 for any additional assistance so that we can get you the parts and pieces you may need.

Aug 10, 2019
Grandma2019
3 out of 5 stars review

Verified Purchase

Average quality product

Wood pieces are not as sturdy as other sets. Adult climbing ladder into tower seemed unstable and creaked under strain of 125 lbs. Opening where monkey bars attach to set a hazard for younger users. Dimensions of opening to slide, rockwall and crows nest very low so even 5 year old has to really duck down. Grandsons like it but won't grow with 5 year old as much as we hoped. Due to smaller beams on monkey bars, and swings will be more difficult to add on to set for features for older child.

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reply from BYDSales

Thank you for your feedback! Your comments are essential to improving our quality and service. Our equipment is recommended for use by children 3 to 10 years of age. Given the average american 10 year old is 70.5 pounds the set should be more than adequate. We are very sorry your experience was less than perfect. We hope that this helps and please don’t hesitate to reach out to our customer service group at 1-800-856-4445 for any additional assistance.

Dec 29, 2019
Dhood
5 out of 5 stars review

Verified Purchase

Expectations blown away.

Bought this for the kids Christmas present. Very easy to follow set up instructions. Be sure to pay attention to pilot hole location in pictures, if not you will be taking parts back apart or drilling pilot holes! Other than that I recommend organizing all parts by alpha numerical. Including your hardware. Don’t be disorganized. If you read through instructions first and organize you will be able to assemble in less than 10 hours if you use power drills with correct bits and torque along with a decent helper. Kids don’t want to get off this play set. Best bang for the buck. Along with that customer service is amazing had messed up parts from delivery and they shipped them out quicker than ever! If ever need to buy another play set I would buy from them again... 100% recommend.

Review from backyarddiscovery.com
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Apr 8, 2020
boymama023
5 out of 5 stars review

Verified Purchase

Beautiful set with lots of options!

We ordered this and had the assembly team put it together for us. They had it up in 6 hours. I could have never put it together myself!! I’d highly recommend going over the set before your assembly team leaves though. My son absolutely loves this set. He wakes up and runs to the window to make sure it is still there. I love how many options there are between the different swings, the rock wall, slide and monkey bars. I still have to get sand but really wish it came with a cover to keep animals out. The play house part is much larger than I expected. I can stand up in it. We added a little bin up there of books and small toys. Also going to add a chalkboard to one wall. I hope this set lasts us a long time!

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reply from BYDSales

Thank you for your 5-star review.

Apr 6, 2017
Tanderud
5 out of 5 stars review

Verified Purchase

Kids adore this set

Nice size fort allows several children to play at one time. Lookout spot has already proven to be a huge hit! Very sturdy construction. Picnic space is larger than pictures portray which is a big bonus! We have only had the swing set for a few weeks and the kids get on it everyday. We live in southeast Texas and high wind storms happen often. A huge storm blew through the weekend after we put it up and it held through 60 mile an hour winds without a problem. Take the time to sort all of the pieces in alphabetical and numerical order. That saved us a ton of time. We did not have to hunt for pieces. It took us 16 hrs with one drill. Would have gone so much faster with one more drill.

Review from backyarddiscovery.com
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