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Customer reviews for Backyard Discovery Skyfort II Cedar Swing Set/PlaySet for
Backyard Discovery Skyfort II Cedar Swing Set/PlaySet
4.4 out of 5 stars
stars2,026 ratings1,709 reviews
  1. 5 stars67% (1,364)
  2. 4 stars20% (415)
  3. 3 stars5% (108)
  4. 2 stars2% (34)
  5. 1 star5% (105)
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Showing 91-100 of 1,709 reviews
May 30, 2018
Sonny
4 out of 5 stars review

Verified Purchase

Complicated to put together but worth it!

I bought this about 2 weeks ago for my grandchildren and it was a job to say the least to put together. Glad it's done. The only problem that we had was we were shorted 4 pieces of the bottom deck rail and I've been having trouble trying to reach the company and waited on hold for over 20 minutes.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for the review

Dec 29, 2019
Dhood
5 out of 5 stars review

Verified Purchase

Expectations blown away.

Bought this for the kids Christmas present. Very easy to follow set up instructions. Be sure to pay attention to pilot hole location in pictures, if not you will be taking parts back apart or drilling pilot holes! Other than that I recommend organizing all parts by alpha numerical. Including your hardware. Don’t be disorganized. If you read through instructions first and organize you will be able to assemble in less than 10 hours if you use power drills with correct bits and torque along with a decent helper. Kids don’t want to get off this play set. Best bang for the buck. Along with that customer service is amazing had messed up parts from delivery and they shipped them out quicker than ever! If ever need to buy another play set I would buy from them again... 100% recommend.

Review from backyarddiscovery.com
Helpful?0ZQF725J43XO13868071648
Jun 6, 2018
Cmehaffy
5 out of 5 stars review

Verified Purchase

Great service and just as advertised

Bought this play set and the kids are happy we did.it was just as ordered and a great bargain. It came quickly, took a couple of days to put together, a lot of parts!! If you have never assemble any thing like this before ask for help,instructions are pretty good but still a lot of parts

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for your 5-star review.

Jul 14, 2019
Cb2
3 out of 5 stars review

Verified Purchase

Playset

We bought this for our grandchildren. They love it but it really is cheap looking. Considering what it cost, it is fine.We hired a contractor (and his helper) to put it together and it took about 3 full days. Several pieces were broken or missing so the contractor had to improvise.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for your feedback. Your comments are essential to improving our quality and service. We are sorry to hear that you are having so many problems with your Skyfort II Swing Set. Please don’t hesitate to reach out to our customer service group at 1-800-856-4445 for any additional assistance so that we can get you the parts and pieces you may need.

Oct 7, 2018
Haley
4 out of 5 stars review

Verified Purchase

Lots of fun

Just finished putting this playset together. It took what seemed like forever but was probably the majority of three full days. The instructions were not great, the labeling on the lumber was barely visible and we were missing some hardware. The wood is already splintering. My 4 year old was ecstatic so it made it all worth it.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

We are happy to hear that the kids love the set

Jul 26, 2019
Marty
2 out of 5 stars review

Verified Purchase

This swing came in 4 boxes. The pieces were spread. Instead of the pieces grouped in each box they were spread out. We had to dig in each box to find the parts. Finally we put all the pieces in alphabetical order as well as all the screws and bolts. Started working on the swing July fourth and finished it up July 25. A lot of the wood pieces are split. We will have to treat the wood immediately. If a person didn’t have a full time job maybe could get it together faster. The instructions were not clear about where some of the pilot holes so had to take apart and start over. Neat swing, but would never tackle the endeavor again.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Marty, Thank you for your feedback. Your comments are essential to improving our quality and service. Please keep in mind that assembly can vary based on many things including skill level, time availability and number of helpers. We are very sorry your experience was less than perfect. We hope you that you are willing to give Backyard Discovery another chance in the future.

Jul 18, 2017
Gm2889
4 out of 5 stars review

Verified Purchase

Grand children loved it!

Awesome playground / swingset. Directions could add a tad more detail. You will need more time to assemble, unless you have some experience assembling a set like this. Pay attention to the pilot holes pre drilled as you go. Overall a really nice set.

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Aug 2, 2019
Nmiller1589
5 out of 5 stars review

Verified Purchase

Great swingset

Bought this for my son who loves it. The directions are a little lackluster. They set comes with some tools to use but doesn’t tell you to use them anywhere but there are definitely places they should be use. Overall it’s a great swingset. Took me 20.5hrs to put together by myself. Use an impact driver it will save you time and having to replace bolts that get stripped from screwdriver and regular drill.

Helpful?0ZQF725J43XO13868071648
reply from BYDSales

Thank you for your 5-star review!

Jul 17, 2021
Kalie
5 out of 5 stars review

Verified Purchase

Only day 2, but my kids really like it!

We purchased this for our 2 kids, ages 2.5 and 6. They both love the set, and I feel like they are the perfect ages to enjoy it all. My husband (a builder) put it together in 14 hours by himself. 8 hours the first day, and 6 the second. I can imagine if you do not have any building experience it could take twice as long. I did not like the strong cedar smell, but remember, this is Chinese fir, which is much more aromatic than domestic cedar. It went away almost completely by day 2. We didn't have any damaged pieces, and everything went together fine. We modified the monkey bars, though, as it was a danger to both of our kids. They are way too high and the opening was an accident waiting to happen for my 2 year old. My husband cut them down to the deck height so our 6 year old can reach by himself, and installed it next to the ladder. We put another slide in the opening where the monkey bars were. Perfect! We did not seal it - we will wait to put a dark stain on it next year that will just act the same way. Overall, a great buy for the price we paid my kids will get a lot of use out of it!

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reply from BYDSales

Thank you for your 5-star review.

Apr 19, 2018
Kt22
4 out of 5 stars review

Verified Purchase

Pretty satisfied

Very nice set up. Large and lots to do on it. Directions were not very easy to follow/understand. It seems as if they want you to “assume” something... then you Put it together and a few steps later you find out it’s wrong. Wasn’t big fan on slide. It’s hard plastic on outside but actually slide is like metal based. Sort of robbly. Wood seems sterdy and they do give you levers to put down. Their were different areas of the wood where it didn’t seem cut properly and we had to fanagle it but luckily I have a good handy man! Other then that- were happy.. so far.

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reply from BYDSales

Thank you for your review, we are happy to hear that you are pleased with your purchase.