Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,487 ratings7,434 reviews
  1. 5 stars74% (5,570)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (230)
  5. 1 star3% (200)
Sort by |
Showing 221-230 of 7,434 reviews
Nov 1, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Ghost Bed is Great - other things not so much

We've got a classic queen-size Ghost bed and adjustable frame. It's fantastic, but other things not so much. The website is very hard to use. I know it's difficult to develop a website that works for phones, tablets and laptops equally well but the site really annoyed me almost to the point of not purchasing the product. You need to improve the website. The shipment tracking is very confusing in the email. The delivery came in four shipments and there were four tracking numbers but had no idea which tracking number belonged to what. The mattress arrived first and the frame arrived last 5 days later. Annoying! Now I hear they are offering delivery and set up! Where were you a month ago? We are a couple in our early 60s and it nearly finished us off to get the bed upstairs and set up. The video makes it look so simple but that is a Twin XL not a queen. The website stresses the quality of the product. Well wasn't impressed on opening the adjustable frame box. The fabric was covered with lots of pieces of wood chip. Two screws had been sheared off and the ends left buried in the board. One of the screw pieces was rolling around loose in the box. One of the clips

Review from GhostBed
Helpful?394D02S07CGI13867624360
Mar 18, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

We love it!

Our ghost bed has changed our sleep. We used to have a queen size coil mattress that was 15+ years old. It lived thru multiple moves, two pregnancies, and hyper children. It was time to replace the old with something new. Our backs were in such pain waking up every morning. We decided to take a leap of faith and try a m3mory foam mattress. Im so glad we did. Our bed arrived in a box, we unrolled it and let it breathe. It wasnt too heavy, and super easy to get rollin. The first night, my husband fell asleep as soo as his head hit the pillow. We got the ghost pillows as well. The bed is firm yet soft. There are no indentations after getting up. Its awesome.

Review from GhostBed
Helpful?394D02S07CGI13867624360
Jun 24, 2017
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great mattress

Great mattress and pillows. Bought it for lower back issues. It's firm yet very comfortable. We love it and the fast shipping is also a plus. Don't waste your time buying the box spring, over priced and poor quality. Dealing with their customer service line is also a hassle.

Review from GhostBed
Helpful?394D02S07CGI13867624360
Mar 20, 2021
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

I contacted the company about

I contacted the company about getting an adjustable base and maybe getting a different mattress. The only response I received was it would be easier if you waited through the trial period then make changes. Mean while not having the right base under the mattress has made the mattress sink in spots.

Review from GhostBed
Helpful?394D02S07CGI13867624360
Oct 22, 2017
Reviewer name: Williamsb20
5 out of 5 stars
5 out of 5 stars review

Too firm, but that’s not their problem

After a month of having the queen mattress, it’s still too firm for me. I don’t usually like a super soft mattress, so I thought this one would fine. I’m hoping it continues to break in with time. However, the pillows are AMAZING. I’m also really impressed with the quality of both products.

Review from GhostBed
Helpful?394D02S07CGI13867624360
Dec 30, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Excellent experience!

Bought this for my teenage daughter. She had been having trouble getting a good night’s sleep. She has been super happy since we unboxed the mattress and says she doesn’t think she has ever felt such a comfortable mattress. The buying process was easy and the mattress arrived as promised.

Review from GhostBed
Helpful?394D02S07CGI13867624360
Aug 19, 2020
Reviewer name: Shayne Z.
5 out of 5 stars
5 out of 5 stars review

I have chronic back pain

I have chronic back pain and have been waking up sore and tired for months. I’ve been sleeping on my ghostbed for the last week and I already notice a change in my sleep quality and my back pain. This is definitely the best mattress I’ve ever owned. Highly recommended!!

Review from GhostBed
Helpful?394D02S07CGI13867624360
Nov 8, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best First Grown Up Bed Ever!

This bed was the best decision I made since buying my house. Since getting my house I decided I was going to have nice real things that will last and that I love and this bed was a good step in that direction. I have issues with my hips and when I sleep on this I don't have any pain or problems with them. It is super comfortable and I feel supported. My friends came over and tried it out and are getting their own now too! The pillows are also awesome. I recommend this bed to everyone who asks, or doesn't ask, about it!

Review from GhostBed
Helpful?394D02S07CGI13867624360
Apr 16, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great so far

I have terrible back pain. Ive tried several different mattresses including the high priced Tempurpedic to help reduce the morning agony. So far the Ghost Bed has been terrific. Ive been sleeping on it for about two months now. Noticeably less pain in the mornings. Going to buy another for my motorhome!

Review from GhostBed
Helpful?394D02S07CGI13867624360
Mar 22, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

New purchase

I love my new bed. I also received 3 free pillows and I have to admit they are the most comfortable pillows I have ever owned. I found the order process very easy and was impressed how quickly my order was delivered. I will definitely recommend to my friends.

Review from GhostBed
Helpful?394D02S07CGI13867624360