Good customer service. I've only had one issue with them. As for the mattress, Its comfortable. It conforms well to the body and the arch of the back to make you feel supported, and relieves me of any type of back pain. The only down side is that it is a little too firm for side sleeping in my opinion. Hopefully a little more time and some warmer weather will fix that problem.

I bought the king bed with the frame. I thought I had a internal alarm clock that would wake me up at 5am everyday until I got the ghostbed. After I started sleeping on this i sleep later and feel like I slept better. When I first opened it I thought it was going to be too firm. Once I layed in it I realized it's perfect.

I bought a GhostBed memory foam mattress as my old mattress was becoming uncomfortable. Honestly, I had a painful adjustment period for the first two to three weeks. My body has adjusted, but I find the mattress is overall very firm. I have decided to return it as I still wake up with some pain in my back that dissipates throughout the morning. I think this bed will work for a lot of people - it is just not for me.

I have been looking for a new bed for a while. Ghost bed popped up and I thought let’s check it out. I am glad that I did. It arrived quickly (it had to get shipped cross country) and I slept on it the night it came in. I can honestly say that the sleep I have gotten on the ghost bed has been better and better. Very happy with my purchase :)

I have been in search of a bed that had no pressure points. Thankfully, I visited my Sister and she had a Ghost Bed in her guest room. After a month of sleeping on this bed and FINALLY not being in agony on a mattress, I bought one as soon as I got home. Best decision ever!!

I wouldn't say this bed is BETTER than my pillow top spring bed. However, it is the same in my opinion. My nights have the same sleep as I did before so I wouldn't say this is lifechanging, only life changing in my bank account. I will say however, the pillows, are AMAZING.

We bought a Ghostbed queen sized mattress, intending to use it with our existing mattress support. That didn't work out -- no fault of the Ghostbed, it was a problem with the old support. So we ordered the Ghostbed support as well. Assembly was easy (you need a power screwdriver) and quick. We are very happy with the quality and feel of the new mattress. Thanks, Ghostbed!

Got the mattress after years of a foam mattress that was too soft. The Ghost Bed mattress is awesome and has great support. I've had it for 2 weeks and my wife and I love it so much we hate getting out of bed in the AM. Great product, great price! It puts the more expensive showroom mattresses to shame.

My boyfriend and I tossed and turned on our old mattress, night after night. We were limited by space and frustrated with finding a comfortable bed that we could get up our stairs. We couldn't be happier! He slept through the first night, and has slept great since. Took me 3 days, and I was sleeping like a baby...wouldn't trade it for the world!! Thank you ghost bed.

We have a weird basement which would have made it difficult to get any regular mattress downstairs. So it's packaging is really what appealed to us to make the decision to get the bed. We don't feel like it keeps us any cooler at night and it's not the most comfortable bed in the world. But it's definitely better than the mattress we were sleeping in before (which was 15years old). I think the cost of it wasn't too bad comparing to what we had seen in other mattress stores. I wish it was a little softer, it's just a little too firm for me. My husband likes firm beds but I would say we aren't 'raving' about this mattress. We also got the 2 ghost pillows, which we both feel like we needed 2 each to make it a comfortable sleep. Overall I'd say my rating would be a 2.5 and hubby's is a 3.