The mattress is great. More of a medium firm, but plenty of give and bounce being a hybrid with foam vs latex. Will update if after a few weeks there are any issues. Ships from the same factory as nectar and the other popular hybrid mattresses. FedEx has yet to deliver a single Sam's club order by the original estimated date. Ever. I would like an option to choose a different shipper.

I was nervous about purchasing a mattress online. But this mattress has been a great buy. I needed something that would reduce hip and lower back pain associated with side sleeping. After reading other reviews I decided to give it a try and am so glad I did!

The mattress was prefect at first but has seemed to lose its firmness in the 5 months I've had it. I purchased the medium but feels more like a soft at this point. Has anyone had this issue with theirs? Is the company willing to return the product for a firm in hopes that it will adjust to a Medium or stay firmer? I'm not a heavy person by any measure so the weight is not an issue.

I purchased the Firm mattress and have had it about a month, and it has really made a difference in my sleep and helped greatly with my lower back pain. I would call it more of a medium firm, the memory foam top really adds to the comfort but there is a firm layer under that which adds great support. Sleeping on this mattress along with an adjustable base and I do not want to get out of the bed in the morning.

This is the 2nd time I have ordered a members mark twin xl mattress from Sam’s. The first time it was the 12” and this time it’s the 14”. Both times I received a mattress that was twin size not twin xl, contrary to what the box was marked as. I returned the 12” and now I will be returning this 14”. You cannot use a twin size comfortably on an adjustable split king bed or frame. It’s awful having the pillows falling behind the top of mattress all night. This mattress also has very little foam thickness on the springs, it’s only 4” thick on a 14” thick mattress. The mattress doesn’t even expand larger than 13”. I have enclosed photos of this. It’s so bad that the mattress cover is huge compared to the mattress. I enclosed photos of the length measurements along the top of the mattress and along the bottom of the mattress. Customer service states that the length is +-1” well this is 74” on the top and 77” on the spring side. I have 3” of space between the headboard and mattress with the bed set to flat and you can see in the photos that’s with the spring side up which is the longer of the sides, so compared to my husband’s side which is a foam mattress it’s a big difference. I don’t know what the other sizes of this mattress are like but the twin xl is awful. The springs are felt as the night goes on which I say is because of the lack of foam. This 14” also has less coils then then the 12” according to the product information for both mattresses. Save your money folks, this is not the bargain it seems.

This mattress does NOT hold ip. We purchased it in September and it is already broken down. It was much more plush than expected, as well. Save yourself the hassle and get a nicer one elsewhere. This one was great for the first few weeks and has two holes where we have slept for barely two months! The motion transfer is awful, as well. Such a disappointment. We are returning it for a full refund, it hasn’t even been 90 days.

Ordered the medium Cal King mattress. Seemed like a very comfortable and solid mattress. Inflated very quickly. I like a firmer mattress and this one was just a little soft for me but a good compromise with my wife who likes a softer mattress. However, noticed almost immediately though that the bed was short. A Cal King is supposed to be 84 inches long. This one was about 80 1/2 inches long. Literally the size of a regular king and was way short for the bed frame. I let it sit for almost a week, never got longer. Not sure if it was a defect or that's just the size they made it. Returned.

When we set it up it felt like we were laying on something hard, so I unzipped the cover only to find that they had put the mattress in upside down, and we were laying on the coils. I hope that's not what they do for all mattresses. We flipped it over, and rezipped it, and initially it felt comfortable, but by 2nd & 3rd day my lower back was killing me. We will be returning this. I would not recommend to anyone that could suffer back pain.

We purchased this mattress in Decembrr 1st, specifically because Sam’s Club stated it would arrive before we left for a month-long vacation. That turned out to be completely false. When we realized the delivery would be late, we attempted to stop it, but Sam’s Club’s customer service was an absolute nightmare—outsourced to a call center where communication was difficult, and in the end, they were completely useless. No surprise there—Sam’s Club’s delivery service is notoriously bad. Major Sizing & Build Quality Issues When we finally set up the mattress in January, we immediately noticed serious problems. It’s not even a true king size—it’s 3 inches too short and 1.5 inches too narrow. On top of that, the coil springs were sticking out on the ends and sides, making it uncomfortable and even painful to get in and out of bed. It feels like they forgot to add the edge band, making this mattress look and feel cheap and poorly constructed. False Advertising – NOT a Tempur-Pedic Alternative Sam’s Club advertises this mattress as comparable to the Tempur-Pedic Adapt Hybrid ($3,200 retail price)—but that’s completely misleading. My wife and I went to test the real Tempur-Pedic in-store, and there is absolutely no comparison. The Sam’s Club mattress lacks the comfort, support, and durability of a high-quality mattress. It’s just a cheap knockoff designed to trick buyers into thinking they’re getting a premium product. Deceptive Business Claims Even worse, Sam’s Club’s ad claims this company has been in business for 140 years—but in reality, they’ve only been making mattresses for a few years. This is just another marketing gimmick meant to mislead consumers. Final Verdict: A Complete Waste of Money This mattress is low-quality, falsely advertised, and sold at a price that tricks people into thinking it’s high-end. Between the delivery issues, false claims, and poor construction, this has been a frustrating experience from start to finish. If you’re considering buying this mattress from Sam’s Club—DON’T. Save yourself the hassle and look elsewhere.

DO NOT BUY THIS MATTRESS! DO NOT BUY THIS MATTRESS! DO NOT BUY THIS MATTRESS! If the above warning doesn't convince you, I'll explain why. I bought this mattress to replace a Sealy I bought at Sam's over 11 years ago. The advertised features seemed convincing, and I liked the idea of it being a hybrid mattress because I'm not completely sold on all foam construction. I was also skeptical of a king size mattress being compressed into a relatively small box, but I reluctantly decided to buy it anyway. This ended up being one of the worst decisions I've made in my life. After bringing the mattress home and opening the box to allow it to expand, I was shocked to see that the mattress is folded and rolled under compression. I was thinking there's no way that the coils could not be compromised with this packing method, and I would soon realize that my assumption would be correct. 1. The first thing I noticed was the awful smell coming from the mattress, resembling something like mildew. The literature that came with the mattress noted that there would be a smell and that it would subside with time. This may be true, but it's not a good user experience for something that's claimed to be a premium product. 2. The next thing I noticed was the mattress not being squared (not 90 degrees at every corner). Some of the sides were even curved and would look bad if I had put bedding on it. 3. The foam top beneath the removable cover was not applied evenly with the other mattress layers. You can see in the attached pictures how the foam top has an overhang on one side of the bed. 4. The mattress looked wavy coming out of the box, but I gave adequate time to ensure it was not a problem with the expansion process. Sure enough, the waves never went away after 17 days without sleeping on the mattress. This is the number of days that passed before the attached pictures were taken. 5. The mattress is not true to size as other commenters have mentioned. It was at least 3" too short in some areas, less in others because of the cruved edges. 6. The worst part of all this is the lack of customer support from Sam's. I would not be able to return the mattress the same way I bought it from the store because it came compressed in the box, and I was told that I would have to return it to the store. This is now a huge inconvenience because I don't have a vehicle large enough to transport the mattress in its expanded state. I'll like have to rent a moving truck to finally be done with this poor excuse of a mattress being marketed as a premium product. I have enjoyed being a Sam's Club member, but this experience really has me thinking I should drop my membership and join their competitor that opened a location across the street. I am appalled by the lack of quality control on this mattress. There's no way that the manufacturer is held to any standard, and the worst part is that it's made in the USA, which is supposed to offer the best quality money can buy.