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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
328 ratings222 reviews
  1. 5 stars63% (207)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (48)
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Showing 41-50 of 222 reviews
May 2, 2026
Reviewer name: Extra soft Cozy PJ Set
5 out of 5 stars
5 out of 5 stars review

Affordable mattress with luxury comfort

I recently purchased the Hotel Premier Collection Medium Firm Mattress, and overall I'm really impressed. The setup process was incredibly easy—everything arrived well-packaged, and it expanded quickly without any issues. Within a short time, it was ready to use. In terms of comfort, it hits a great balance. The medium-firm feel provides solid support while still being comfortable enough to relieve pressure points. It works well whether you're a back, side, or combination sleeper, and I've noticed a big improvement in sleep quality since switching. It also feels very durable and well-made. The materials seem high quality, and it holds its shape nicely without sagging. Even after consistent use, it still feels just as supportive as day one. Overall, this mattress is a great value—easy setup, comfortable, and built to last. I'd definitely recommend it to anyone looking for a reliable medium-firm option.

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Apr 21, 2026
Reviewer name: Lesaluv
5 out of 5 stars
5 out of 5 stars review

Great option and best of both worlds! Heavy lift!

Thos mattress is great! I chose the hybrid because I've been sleeping on a memory foam mattress for a few years and it's starting to wear out. This one has memory foam and springs ans can be used with several types of bed frames ( I have a platform bed). It's pretty thick so i believe any sleeping style could find a good spot. You don't necessarily need a boxspring like a regular mattress so that saves you some money. Also, be ready for a 2 person lift.. it weighs over 100lbs!!!

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Dec 8, 2024
Reviewer name: Shannon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very pleased!

After getting 3 defective Nectar Premium mattresses in a row, I decided to give up on Nectar. I took a chance on this mattress from Sam's. I purchased a Medium and couldn't be happier with it. I would say it's actually firmer that the Nectar Premium. I have a bad back, hips and knees. I am now able to enjoy pain-free sleep!

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reply from Performance Sleep Products

Hi Shannon - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Apr 15, 2026
Reviewer name: Sam
4 out of 5 stars
4 out of 5 stars review

Like sleeping on a cloud!

This mattress was delivered in a beat up box but the product was still tightly rolled and unaffected by the box abuse. It was extremely heavy and definitely needed 2 people to pull it out of the box and unwrap it in place. Upon removing the 2 layers of wrap, the mattress instantly inflated. The instructions say it could take 72 hours. While i did sleep on it that first night, i think that it got a little more comfortable the 2nd and 3rd nights. The mattress itself is quite comfortable. Very soft, but still somewhat firm. My biggest complaint is that the mattress is soooo slippery the sheets won't stay on! I have deep pocket sheets and every time I move slightly, the sheet bunches up and pops off the corner of the mattress. I tried putting a mattress protector in between the mattress and sheet. That only resulted in the mattress and the protector bunching up and popping off the corner! I hype to find a solution but in the meantime, it's quite frustrating.

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Apr 17, 2026
Reviewer name: Review by D
5 out of 5 stars
5 out of 5 stars review

Comfortable with Great Support

This 14-inch mattress strikes a great balance between comfort and support, making it a solid choice for a wide range of sleepers. The medium support level feels just right—not too firm and not too soft—so it provides enough cushioning for pressure points while still keeping your body properly aligned. Whether you sleep on your back, side, or a mix of both, it adapts well and offers a comfortable night's rest. One thing to be aware of is that when you first unbox the mattress, there is a noticeable smell. This is clearly mentioned in the instructions and is fairly common with new mattresses that are vacuum-sealed. While it might be a bit strong at first, it's temporary and fades away within about 2 to 3 days once the mattress has fully expanded and aired out. After that initial period, the mattress really shines. It feels plush yet supportive, and the thickness adds an extra layer of comfort that makes a difference. Overall, if you're willing to give it a couple of days to settle, this mattress delivers a comfortable and supportive sleeping experience.

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Sep 26, 2024
Reviewer name: Nathan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress Upgrade

We bought this mattress about 3 weeks ago to replace a memory foam mattress. The Hybrid provides a much better support system with the springs while having the same feel up top with the memory foam. It has felt better every week we have had it.

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reply from Performance Sleep Products

Hi Nathan - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Apr 3, 2025
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very satisfied

I have owned other high end mattresses and paid much more for them. This one is very comparable and in some aspects better than others for less money!

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reply from Performance Sleep Products

Hi David, thank you so much for your feedback! We are thrilled to hear that you find our mattress comparable or even better at a better value. Thats exactly what we were aiming for when designing the mattress; premium comfort without the premium price tag.

Dec 11, 2024
Reviewer name: Ellen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ms.

We've had our king size mattress for about 4 weeks now. It's very comfortable for both of us. I am a 5'5" 130 lb 59 year old female and he is a 6' 240lb 62 year male. We sleep in all positions.

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reply from Performance Sleep Products

Hi Ellen - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Dec 23, 2024
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Did not know what to expect from a mattress in a box but I am never going back to anything else. I am 250 lbs and a side sleeper. My old air mattress was hurting my hips. This new one is everything I've wanted in a mattress .

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Apr 18, 2026
Reviewer name: KJ
5 out of 5 stars
5 out of 5 stars review

Hotel quality at home!

I've slept a few nights on this 5 star hotel quality mattress and to say I'm rested is an understatement! The top layer of the mattress is the perfect mix of firm yet plush. It's a solid choice for comfort!

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