[This review was collected as part of a promotion.] This is the first Tempurpedic mattress I've purchased and I'm glad to say it exceeded my very high expectations! It's soft but very supportive- great for relieving back pain. My only complaint is the super smooth feel of the mattress cover causes sheets to slip around. I had to buy fitted sheets with corner loops to help hold them in place.

[This review was collected as part of a promotion.] Getting out of bed is often the hard, not because I'm in pain, but because I'm so comfortable that I don't won't to move. Purchased the Tempur-Adapt 10 months ago and can say that my quality of sleep has drastically improved. I previously had frequent back and neck pains, this is no longer an issue. The material is cool and I don't wake in a pool of sweat. The investment is worth the price tag. I'm a fully satisfied customer!

The first year on our new Tempur Pedic Adapt Medium was great. Soft yet firm, with support everywhere you need it. Just like I remember from the Tempur Pedics that I slept on for years throughout high school and again after college. But almost to the day one year later, I started noticing neck pain when I woke up. It wouldn't go away, and started getting worse. I got the Tempur Pedic neck pillow, which did help a bit, and my wife says it reduced my snoring. But the neck pain never went away, with some days worse that others. After a few more months, my wife started having trouble sleeping because of back pain. Then I started getting back pain when lying on my back. We realized the areas where we sleep had gone completely soft, yet the sag in the top layer did not meet the company's warranty standards - as determined from the photos that they told me to take and send in. But this issue is not visible from the outside; it is a failure of the foam cells throughout the midlayers of the mattress. I can feel it by shifting to the center of the bed where neither of our bodies lie while sleeping. It feels like a ridge that you can balance on, like a thin sliver of support. But because of the properties of memory foam, there is no way to evaluate this without lying down on it. The mattress retains it's level form even as the interior foam completely breaks down. The company makes an effort to brand themselves as 'high end' and charge a fortune for their products. But just like their beds, the support from Tempur Pedic's customer service team is also severely lacking. It is very impersonal and you feel somewhat betrayed after getting completely shut down without a fair analysis. I am very disappointed with the way this company has become after being a previously happy customer. I used to recommend the beds anytime the subject came up, but I will never again. The product has gotten worse instead of better, and their service is abysmal.

We have owned this bed for over 2.5 years, and are still very pleased with it - we look forward to getting back to sleeping in our own bed when on vacation! There was a short adjustment period (less than 2 weeks). It is the best bed we have ever had! The cooling cover works great, and the hybrid is the perfect mix of support and comfort. We recommend this to anyone looking to upgrade to a great mattress, it's pricey but worth it!

Unfortunately we have not had a good experience with this mattress . Basically seemed comfortable but both my wife and myself are waking up with Back Pain. We had very High hopes but very disappointed. In the process of exchanging the Mattress our customer rep wanted to boost the cost up $ 1200 more for your firm Mattress. Wow this seems like we made a poor choice They are making a effort with another Mattress and seems things are jumping around to other products in there stock . My wife will need to revisit the store before they make the exchange to discover if this was the one we actually tested . So we do appreciate your concerns but we are unable to give you a satisfactory rating and seems it will be another brand You can keep in touch if you want to find out how this turns out

I purchased this mattress to provide relief for lower back pain. I have been using the mattress for about a month now and the mattress does not at all feel like the mattress that I tried in store; the mattress has actually caused more pain in my neck and lower back. A very disappointing purchase.

[This review was collected as part of a promotion.] After the first night with the mattress my husband and I had no more back and leg pain. I'm so happy we made the choice to buy the mattress of our dreams. Purchase it and you'll have sweet dreams also!!

We bought tempur adapt med with the power base. WORST purchase ever. Waste of $4000. Don't buy from tempur authorized retailers. Paid cash april 2023, Took 3 weeks and threatening to have the debit reversed for delivery, white glove delivery is 2 teens with your mattress out of the box strapped to a short bed pickup with the base folded in the dirty bed. The mattress is so hard even after 6 weeks we had to add a topper to make it bearable. When the base is used the mattress does not bend and floats above the base unless you sit on it and then the foot of the bed just bends straight up from the hip leaves 18 inches of space between the bottom of the mattress and the base. There is NO support from tempur if you buy from a retailer and tempur doesn't care if they have bad retailers. When called Tempur didn't even care when the retailer delivered FAKE tempur pillows and sheets (different brand on the tags and packaging sold as tempur) I wonder about the mattress being fake too as it's not like the one we tried. And beware tempur does not require the 90 night trial be honored by their retailers or the free returns/exchanges. So if you want to try one of these don't use an "authorized" retailer because tempur doesn't back the purchase. The only time i wish i would have bought online.

I wasn't sure when I sat on it at the store. I bought it anyway. Glad I did. I'm 72 years young and it's been a long time since I slept all night. My first night I didn't wake up till 5;00 am (My normal time I get up). It felt great. Thanks Tempurpedic.

[This review was collected as part of a promotion.] Our original Tempur-pedic mattress from before they were rated for firmness was in need of a replacement. We tried several models and firmness ratings before settling on the Adapt Medium. It is as completely comfortable as our original and we are sure we will have many years of great sleep on our new mattress. Once you have experienced the comfort of Tempur-pedic, no other mattress will do.