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Customer reviews for SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA for
SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA
4.6 out of 5 stars
stars
1,225 ratings1,145 reviews
  1. 5 stars78% (953)
  2. 4 stars15% (181)
  3. 3 stars3% (40)
  4. 2 stars1% (15)
  5. 1 star3% (36)
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Showing 51-60 of 1,145 reviews
Oct 23, 2024
Samstaad
3 out of 5 stars
3 out of 5 stars review

Do not buy the warranty if used for commercial

Bought the TV on 3/19/2024 Already developed a black shadow in the middle 10" wide Called for a warranty claim from Allstate, which should be covered until 03/20/208. Since it is used for a business, the warranty is worthless. I wish I knew. So do not buy their warranty.

Helpful?7KQA9UZNE9C413866371804
Nov 10, 2024
Not A Fan of QLED
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

I've had this TV for just over two years and it no longer works. I've always had Samsung TVs and they've always lasted me 5+ years. I will never buy another Samsung TV considering I went with the better quality QLED and it's now useless. Compared to my UHD Samsung TV that I've had for almost 5 years and ZERO issues. First, this is a bedroom TV and isn't used as often as the UHD living room TV. But, there started to be faint lines towards the bottom of the screen on the QLED TV. They didn't obscure the picture but more of an annoyance. Then the lines kept increasing towards the middle of the screen. But, still, wasn't a huge issue for more since I could still see whatever I was watching. However, now, the TV cycles through the startup process over and over and over and over. Sometimes never turning on. Sometimes it takes 5 minutes to finally turn on. There will be a faint backlight and the sound of it turning on but then it turns off. Tries to turn itself on again. Nope. Repeat. Repeat. Repeat. The red indicator light on the TV just keeps flashing. I've tried troubleshooting. I've tried unplugging, holding the power button down, etc. Tried to see if there was an update however mysteriously, that option is now greyed out in settings. It has never been greyed out before and I've always had automatic updates on. There is ZERO way to fix this TV and of course it's outside of its warranty. I guess that's what I get for buying the more expensive model. Never again.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Sep 18, 2024
SamsungPoppa
5 out of 5 stars
5 out of 5 stars review

Great overall product

[This review was collected as part of a promotion.] I have had my TV for sometime now and I've always loved the picture with a HD cable connection, but I unleashed the features on wi-fi and moved it to the living room, great picture, easy to use menu, easy to connect, yhe ability to use Google or Alexa, I'm sure there are things that I'm still learning about my TV but I love the product and to be honest, it is probably a 2022 model but a great product just the same.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Dec 3, 2022
Rick C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent picture

Excellent picture, easy set up. Love the remote.

Helpful?7KQA9UZNE9C413866371804
Aug 27, 2022
Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy with purchase.

Beautiful color and picture. Easy set up.

Helpful?7KQA9UZNE9C413866371804
Jan 14, 2023
SC shopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

QLED

Great picture, light weight, very happy with this TV

Helpful?7KQA9UZNE9C413866371804
Oct 3, 2022
rosey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung 65" Q60B-Series QLED 4K Smart TV

This is an amazing tv overall. Expensive but worth every penny!

Helpful?7KQA9UZNE9C413866371804
Jan 24, 2023
Chase
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken upon arrival

This tv was damaged. There is a vertical line on the screen. Disappointed

Helpful?7KQA9UZNE9C413866371804
reply from Samsung

Chase,We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Sam's Club for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist

Jan 15, 2023
oldferryroad
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV but hard to hear until volume maxed out.

Love the TV but we cannot hear what people are saying unless the volume is maxed out

Helpful?7KQA9UZNE9C413866371804
Dec 20, 2022
Arkie72401
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best one ever

Great picture on a wonderful tv

Helpful?7KQA9UZNE9C413866371804