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Customer reviews for SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA for
SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA
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4.6 out of 5 stars
stars
1,225 ratings1,145 reviews
  1. 5 stars78% (953)
  2. 4 stars15% (181)
  3. 3 stars3% (40)
  4. 2 stars1% (15)
  5. 1 star3% (36)
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Showing 481-490 of 1,145 reviews
Jan 17, 2023
Fedz
1 out of 5 stars
1 out of 5 stars review

Not what I expected.

if you enjoy gaming do not purchase this tv or the xbox game pass, it struggles when connected to wifi even with a gb connection.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Brand Ambassador

Fedz, We appreciate your feedback on connectivity, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 25, 2023
Sunil
1 out of 5 stars
1 out of 5 stars review

Poor Service and poor product

(This review was collected as part of a promotion.) Not working within 4 months of purchase .. waistage of Money and time

Review from Samsung Canada
Helpful?7KQA9UZNE9C413866371804
Jan 30, 2024
ValKo163
1 out of 5 stars
1 out of 5 stars review

Don't recommend

Bought 3 years ago, stopped working and fixing the panel  will cost more same as buying a new TV. Don't spend money on Samsung TVs.

Review from Samsung Canada
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Oct 25, 2022
mnakano776
5 out of 5 stars
5 out of 5 stars review

Very easy to stream

[This review was collected as part of a promotion.] All the streaming icons are right there when you first turn it on. Still having problems figuring out the remote control, though..

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Brand Ambassador

mnakano776, We appreciate you sharing your experience with Samsung's Q60B TV. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60B TV under QLED 4K TVs > B Model Lineup to download the guides you would like. The Remote Control Guide and e-Manual are also embedded into the TV itself under Menu > Settings > Support. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 27, 2022
Lexiee
5 out of 5 stars
5 out of 5 stars review

This is a amazing built Tv

[This review was collected as part of a promotion.] I enjoy the picture as well as the speaker sound is very loud. This is a plus in comparison to some the speakers are very low.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Jun 14, 2022
Christian
4 out of 5 stars
4 out of 5 stars review

A great TV for all

[This review was collected as part of a promotion.] Great TV for gaming and movies. If you are looking for a good priced TV, look no further. I have never seen a TV like this.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Jul 26, 2022
LisasTV
5 out of 5 stars
5 out of 5 stars review

Love the tv

[This review was collected as part of a promotion.] It's crystal clear picture and I love how easy it is to use. I use the tv everyday and have had no issues with it.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 6, 2022
Benita
5 out of 5 stars
5 out of 5 stars review

Excellent tv

[This review was collected as part of a promotion.] I both this tv for my kids. Love the size and colors are amazing. Truly recommend this tv for any room.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 25, 2022
JayK650
5 out of 5 stars
5 out of 5 stars review

I Love the smart features on this TV.

[This review was collected as part of a promotion.] I do a lot of streaming and I never experience any problems. Picture quality is excellent. Sound quality also good.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Jun 16, 2022
Lboyd1954
5 out of 5 stars
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] Great Tv Overall and a must buy. I have had many tvs and the samsungs are always the best in my opinion.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804