Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA for
SAMSUNG 65" Class Q60B-Series QLED 4K Smart TV - QN65Q60BDFXZA
4.6 out of 5 stars
stars
1,225 ratings1,145 reviews
  1. 5 stars78% (953)
  2. 4 stars15% (181)
  3. 3 stars3% (40)
  4. 2 stars1% (15)
  5. 1 star3% (36)
Sort by |
Showing 471-480 of 1,145 reviews
Dec 20, 2022
Mohsen S
1 out of 5 stars
1 out of 5 stars review

Terrible customer service

I bought this product last month, but TV does not show properly by using HDMI or screen mirroring. I contacted support teams a lot of times but they didn't answer me! They didn't answer me well and I still have this problem after a month. It is not recommended to buy from Samsung at all!

Review from Samsung Canada
Helpful?7KQA9UZNE9C413866371804
reply from Operations

Hi Mohsen, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Oct 25, 2022
QueensFan2
5 out of 5 stars
5 out of 5 stars review

Samsung TV QLED is great!

[This review was collected as part of a promotion.] We use the TV for watching streaming services and cable. The picture is fantastic and the features are so easy to use. I would recommend this manufacturer and model to anyone who wants a great product.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 26, 2022
Love2Love
5 out of 5 stars
5 out of 5 stars review

Clear Sound and Picture

[This review was collected as part of a promotion.] This is easily the best tv I've ever purchased. The clarity of the sound and images make for a most relaxing and enjoyable experience for family and friends. I definitely recommend it to others, and I'd love to buy another for my master's bedroom. I don't I will ever buy another brand.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Jun 16, 2022
spykatrockstar
5 out of 5 stars
5 out of 5 stars review

Perfect Choice

[This review was collected as part of a promotion.] This was one of two TVs I purchased, this being for the living room. I couldn't ask for a better TV, it has a wonderful picture, and the remote learns other devices so a need for a universal remote is not necessary. The big thing for me was Samsung TV+, I didn't know it was a thing until I set the TV up all those channels for free, love that. All in all I wouldn't change a thing about my purchase. Thank You.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 25, 2022
SeemsGoodToUs
4 out of 5 stars
4 out of 5 stars review

This is our first larger tv

[This review was collected as part of a promotion.] For the most part, this tv is great. The picture is nice and they come through clearly with our Spectrum package. There was one time that we had a purple/green color issue, but I believe that was a connection thing that we fixed ourselves after searching a while online for an answer on. The remote with this takes some getting use to. It's only truly annoyed us once and makes you wish there were slightly more buttons. For us, we opted not to get a sound bar. Def didn't need it as we aren't the owners of a private theater. It carries just fine over a maybe 30ft space. Sometimes movies, commercials, or different channels are louder than another. Easy fix.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Oct 24, 2022
Usmc55
5 out of 5 stars
5 out of 5 stars review

Picture is perfext

[This review was collected as part of a promotion.] The picture quality is amazing. TV had a ton of features. I have no cable or satellite and just use digital signal and stream. Samsung offers a ton of free channels and the apps are great. The remote charges with sunlight or USB so that's super convenient

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Dec 30, 2022
Techguy
3 out of 5 stars
3 out of 5 stars review

Not impressed

nice vibrant picture in 4k. sound is okay. software and ui is horrible. i use it primarily for tv, streaming, and gaming. feels unintuitive to switch between devices. i expected this tv to be much better than my previous older samsung 120mhz model. sadly it is not.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
reply from Samsung Brand Ambassador

Techguy, We appreciate you sharing your experience with your Q60B TV's UI. If you're experiencing any lag or glitching, please be sure your TV is running the latest firmware update. You can check this by going to: Home > Menu > Settings > Support > Software Update. To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60B TV under QLED 4K TVs > B Model Lineup to download the guides you would like. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 26, 2022
donyonna
5 out of 5 stars
5 out of 5 stars review

We really like our new TV!

[This review was collected as part of a promotion.] We use this TV in our bedroom. The size (55") works well for us. The color is great. We find it easy to navigate the guide. The price was right for the quality, and we are very happy with our purchase.

Review from Samsung US
Helpful?7KQA9UZNE9C413866371804
Dec 14, 2024
Anonymous
5 out of 5 stars
5 out of 5 stars review

Great television

I am happy and very very excited and pleased with this Television

Review from Samsung Canada
Helpful?7KQA9UZNE9C413866371804
Nov 23, 2024
Leila Eskandari
5 out of 5 stars
5 out of 5 stars review

Reasonable price, light, easy to set up, stylish

I've bought it one year ago and it is great . Reasonable price, light, easy to set up, stylish

Review from Samsung Canada
Helpful?7KQA9UZNE9C413866371804