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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+
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4.5 out of 5 stars
stars
157 ratings157 reviews
  1. 5 stars76% (119)
  2. 4 stars11% (17)
  3. 3 stars6% (10)
  4. 2 stars2% (3)
  5. 1 star5% (8)

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Showing 61-70 of 157 reviews
Nov 14, 2025
Reviewer name: Annu
5 out of 5 stars
5 out of 5 stars review

Great tech

[This review was collected as part of a promotion.] Best to use with Samsung bespoke fridge very handy to check status

Review from Samsung US
Helpful?6L7HD784524H13866223717
Nov 6, 2025
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] Love the look of this washer and dryer set. Purchased in brushed black.

Review from Samsung US
Helpful?6L7HD784524H13866223717
Oct 3, 2025
Reviewer name: Hondo
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The capacity and features of this machine are phenomenal!

Review from Samsung US
Helpful?6L7HD784524H13866223717
May 18, 2026
Reviewer name: Adurr
5 out of 5 stars
5 out of 5 stars review

Works as should

[This review was collected as part of a promotion.] Dries my clothes as should. Drying usually takes about 1 hour depending on what you set it for

Review from Samsung US
Helpful?6L7HD784524H13866223717
Jul 22, 2025
Reviewer name: new home owner 222
4 out of 5 stars
4 out of 5 stars review

Clean look but it's a talker!

[This review was collected as part of a promotion.] Looks clean and sleek. LOVE the steam option but it isn't 100% full proof to get the wrinkles out. Would give it 5 stars but when the laundry is done, it sings for what feels like an eternity. The only other option is to completely disable sound which I don't want to do either.

Review from Samsung US
Helpful?6L7HD784524H13866223717
Sep 1, 2025
Reviewer name: New NewEnglander
1 out of 5 stars
1 out of 5 stars review

Don't buy

DO NOT BUY THIS DRYER. We had it a year and half. Ended up having a gas leak(yes a proper licensed person installed it). The gas regulator just went no warning just went. the worse part is the Samsung care+.... Because this experience was so bad with them we will never own another Samsung product. We got rid of everything Samsung. Our stove, washer and dishwasher sold them all. I can't emphasize enough how bad the experience was with custer service and Samsung care+. 3 weeks kept getting told a tech will call to get an email saying they don't service our area and oh here is a check for half what you paid. Absolutely ridiculous. Take your money to an American company.

Review from Samsung US
Helpful?6L7HD784524H13866223717
reply from SEA Care

Greetings, Thank you for choosing Samsung for your dryer needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. -John

Mar 20, 2025
Reviewer name: Nonna Rie
2 out of 5 stars
2 out of 5 stars review

What's happened to the dryer drum?

I recently purchased the Samsung 5.5 cu.ft. Speed Wash Washer and matching 7.4 cu.ft. Smart Gas Dryer w/ Steam, but when I opened the dryer door and saw how small the dryer drum was, I knew instantly that something wasn't right. I made this purchase knowing full well, what to expect because, I just left a home where I used the same Samsung Washer and Dryer for nearly 5 years, minus the Steam feature on the Dryer so, I'm very familiar with the pair. Moreover, that's exactly why I purchased them, I was really pleased with the features and load capacity of both the washer and the dryer. Is there anyone else out there who wonders the same or, should I direct this question to Samsung? Samsung did you change the capacity of the dryer to commodate the steam apperatus, or to Sam's Club, did I receive the wrong dryer? Either way, I have tried to make the best of it, but I can't put a full load from the washer into the dryer because it just doesn't fit. Please help.

Helpful?6L7HD784524H13866223717
reply from Samsung

Nonna Rie, we understand your concern about your dryer&#39;s drum size. We want to speak with you directly to discuss this matter and assist you in providing the help you need.<br /><br />Please see this link to your user manual for tips and tricks on loading your dryer. Turn to page 37, &#34;Sort and load.&#34;<br /><br />Manual<br />https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf<br /><br />Please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number (1148638054) to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Camille

Jun 11, 2025
Reviewer name: Mrg dryer notes
2 out of 5 stars
2 out of 5 stars review

Dryer doesn't fully dry clothes

This dryer has poor sensors and functioning and does not dry clothes well. No matter what cycle I use, or what settings I pick, the clothes come out wet or damp and take a really long time to get there. Even on the "extremely dry" setting. I've had the machine for a couple weeks and tried out all kinds of loads - clothes, sheets, towels - and it's the same issue with everything. Also, I partially bought this dryer because I thought you could control it (meaning turn it on and off) from the app. You cannot. It will just show you how long is left and let you know when it's dry. I'm considering returning the dryer. :(

Review from Samsung US
Helpful?6L7HD784524H13866223717
reply from SEA Care

Hi there, The dryer goes hand in hand with your washer. Let's get the information you need to ensure your dryer provides the best performance. The links below will help ensure your dryer completes a cycle and guide you in getting dry clothes after each cycle. Please select the scenario that best fits your situation and learn more by watching the embedded video and checking the hyperlinks.  Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance with the dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149563352) to help our team pull up your information when you message us. Have a great day. -Ernest-

Jun 10, 2025
Reviewer name: Ney Joseph
1 out of 5 stars
1 out of 5 stars review

BAD BUY SKIP

This machine has problems with the drum, mines spins so recklessly it cracked the drum on the inside and Samsung is soooo great that the won’t fix it without a $140 inspection fee on top of the cost of product and labor for getting it fixed. So 0/100 DONT RECOMMEND

Review from Samsung US
Helpful?6L7HD784524H13866223717
reply from SEA Care

Hello there, We are saddened by the state of your dryer's drum. We want to speak with you more about your experience and determine what steps can be taken to help with your Samsung dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149537141, to help our team pull up your information when you message us. Have a great day. -John

Dec 18, 2024
Reviewer name: Califireman23
1 out of 5 stars
1 out of 5 stars review

STOP!!! STAY AWAY!!! DO NOT BUY

I would stay away from this product! Samsung makes great TVS but shotty dryers. I bought this and it lasted a whopping 3 MONTHS that is right you read that correct ONLY 3 MONTHS!!!! stopped drying and would not get hot to save its life. When I put in the error code it doesn't exist in the system even after talking with Support, they can't find the error code which is beyond me considering they program all the codes. Samsung should be ashamed of themselves for putting out subpar product! again, I WOULD NOT BUY this product stay away buy LG or really anyone else other than Samsung for that matter.

Review from Samsung US
Helpful?6L7HD784524H13866223717
reply from Samsung Care

Hello, We know how disappointing it is to have a dryer that is not heating and displays an error code. We're here to assist. We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, and error code guide. The second link is a video you may watch from start to finish. The dryer has no heat at all: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all What to do if your Samsung dryer isn't heating or drying?: https://www.youtube.com/watch?v=LibK_OLFH4Q You may also refer to page 54 of the user manual for other solutions when the dryer does not heat/dry. https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf Lastly, we have included a guide to learning the suggested laundry load size of Samsung dryer to get the best result. The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147968101) to help our team pull up your information when you message us. Thank you. -Angelica