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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+
3.9 out of 5 stars
stars40 ratings40 reviews
  1. 5 stars58% (23)
  2. 4 stars15% (6)
  3. 3 stars3% (1)
  4. 2 stars8% (3)
  5. 1 star18% (7)

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Showing 21-30 of 40 reviews
Sep 24, 2025
SIMERLY
1 out of 5 stars review

1 year old dead dryer

We bought this Samsung washer dryer set in May 2024. As of today, Sept 24, 2025, four months out of our 1 year warranty, and the fan motor went out. The trip expense for the tech was $130. The fan motor is roughly $300, which has to be ordered, and a second trip charge of $130 plus labor will be our problem. It is unacceptable that a Samsung product used once a week for 16 months completely dies. My husband & I are empty-nesters, so we are only washing clothes for two people once a week. Our LG washer & dryer lasted 10 years, & we had two kids at home, so ai was washing clothes at least 3 times per week. I warn you not to buy this product. It is now a $700 piece of junk taking up space in my laundry room. When all is said & done, it will have cost us more than half the cost of a new dryer just to use it again.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
reply from SEA Care

Hello there, We understand that your experience with your dryer's performance is not ideal. We recommend contacting us via the options below to speak with a live representative for additional assistance and options with your concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150834882, to help our team locate your information when you message us. Have a great day. -John

Sep 1, 2025
New NewEnglander
1 out of 5 stars review

Don't buy

DO NOT BUY THIS DRYER. We had it a year and half. Ended up having a gas leak(yes a proper licensed person installed it). The gas regulator just went no warning just went. the worse part is the Samsung care+.... Because this experience was so bad with them we will never own another Samsung product. We got rid of everything Samsung. Our stove, washer and dishwasher sold them all. I can't emphasize enough how bad the experience was with custer service and Samsung care+. 3 weeks kept getting told a tech will call to get an email saying they don't service our area and oh here is a check for half what you paid. Absolutely ridiculous. Take your money to an American company.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
reply from SEA Care

Greetings, Thank you for choosing Samsung for your dryer needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. -John

Jul 22, 2025
new home owner 222
4 out of 5 stars review

Clean look but it's a talker!

[This review was collected as part of a promotion.] Looks clean and sleek. LOVE the steam option but it isn't 100% full proof to get the wrinkles out. Would give it 5 stars but when the laundry is done, it sings for what feels like an eternity. The only other option is to completely disable sound which I don't want to do either.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
Jun 18, 2025
BJones61
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Requires multiple drying cycles to dry clothes. Sometimes cycle will stop after 5 minutes. Sometimes it will rn 30 minutes. I am very disappointed because Samsung products have always leases me.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
reply from SEA Care

We are committed to enhancing the performance of your dryer, BJones61. Let's get this taken care of. We suggest referring to the resources below to address the drying performance of your dryer. Please click the hyperlinks and watch the instructional video for tips. The dryer cycle ends too quickly: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly The dryer is not hot enough: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149660885, to help our team locate your information when you message us. Have a great day. -John

Sep 21, 2025
Chelly
5 out of 5 stars review

Wonderful dryer

[This review was collected as part of a promotion.] Love this dryer. It is very sophisticated looking and dries wonderfully. I love the brushed black color. It goes well with the matching washer

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
Sep 15, 2025
Kesha
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] The best dryer I have ever had. It was built with so many features you will be surprised. I love that extra space in this dryer & how fast it dry my clothes.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
Jul 7, 2025
Care
5 out of 5 stars review

Large and Quiet

[This review was collected as part of a promotion.] Love my new washer. It is very quiet and has a large capacity. It is great for larger items.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
Sep 5, 2025
Washanddry
5 out of 5 stars review

Pretty!

[This review was collected as part of a promotion.] Just got the machine, but dries well so far. Haven't used the steam function yet.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
Jun 19, 2025
JoshyCT
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Best dryer ive owned! Haven't had any issues with it at all and love the bluetooth feature!

Review from Samsung US
Helpful?4XGZC9HYV18613866223717
Sep 10, 2025
Yogi
5 out of 5 stars review

Dryer

[This review was collected as part of a promotion.] Just purchased the Dryer and it works great. Energy saving and drys perfectly.

Review from Samsung US
Helpful?4XGZC9HYV18613866223717