We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Hey there. We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We want to thank you for taking the time to communicate with us about your experience. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG TV (OLED65B2PUA) model. OLED technology really does create that stunning effect you’re describing—each pixel lights up independently, giving you those deep blacks, vibrant colors, and that amazing clarity that makes everything on screen feel more lifelike. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy