Very Nice Gazebo. Definitely pay the extra money to have their staff assemble it! This will last a VERY long time! Love it!

This gazebo is everything that I wanted. It was the finishing touch to my deck. You will need two to three people to put together. The roof rafters were the hardest part. Customer service was amazing. A main beam came cracked and they immediately sent a new one.

What is the max characters here? So for starters was told I could order parts in emails, called to order and told I could not order the parts that are in my email in form of an invoice. By the way they charge as much for shipping the parts as the actual parts cost so much for free shipping. Dings, dents, and scratches are to be expected and the directions for assembly are fairly dismal. Parts labeled but some are hard to se and some are in spots that make them visible on the assembled structure. No touch up included so when black products are scraped and stain is rubbed or scratched off by inadequate protection in the packaging good luck on a stain match. Yes the product is stained however does not seem to be a water repellent stain as water soaked into parts that were laid out and then it rained. Fit and finish leave a lot to be desired in this age of cnc machines, holes not deburred, holes not lining up. Yes assembly would be easier with two or three people but I did assemble on my own. Did change some of the suggested methods to make that easier for one person. Such as assembled roof rafters and joists and then installed, then installed the steel from ladder working through the rafters. Have to admit it did save me time as it was pre-cut and drilled so it only took two days labor to erect the frame.

We bought this gazebo 5 or 6 years ago and it was a lovely addition to our patio. I would have given this 5 stars until this winter. The wood needed to be stain/seal after the first year which is to be expected, but this year when the snow slid off the roof, the metal finish came with it. I am going to contact Sams Club to see what they can do about getting it replaced.

I'm giving this project a 4.9. Overall, an excellent package. My critique would be that some of the pieces were reduced in length requiring them to be spliced which I think reduces the overall quality just a tick. Done that way for shipping purposes, no doubt. Were it not for that, I would have given it a solid 5. That said, it was designed so that extra strength was built in to the joints with hardware to compensate. The hardware package was a 5 . All item packages were part numbered for easy IDing and there were extras of almost all items. Assembly was easy as long as you carefully followed the instructions. Both paper and online instructions are available making that part easy. I mainly used the paper version. Just my preference. One caution, get plenty of help when installing the roof sections. I did it with two of us and it was about all we could manage. Three or four people would have made it much easier. We elected to stain the wood prior to assembly and I'm glad we did. It was much easier. Make sure your floor,piers, whatever, are plumb and square and this project will go up with minimal issues. I can easily recommend it.

I love this!! And the whole process of receiving it and the set up!!

Looks great, very sturdy

Just finished assembly yesterday. Today is raining and it is evident that there needs to be an overhang on the roof. If the metal roofing were just an inch longer the rain would shed properly. As it is, the wood will be rotted in no time. We paid for assembly but after a week and no contact, we ask for a refund and found someone else to assemble. It is, however, a beautiful structure and if we can come up with a solution for the roof/water issue I am sure we will enjoy it.