Customer reviews for Backyard Discovery Cedar 12' x 12' Gazebo with PowerPort

Customer reviews for Backyard Discovery Cedar 12' x 12' Gazebo with PowerPort for

Backyard Discovery Cedar 12' x 12' Gazebo with PowerPort

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3.7 out of 5 stars

stars35 ratings18 reviews

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Showing 1-10 of 18 reviews

Jul 2, 2021

Big Rand

5 out of 5 stars review

Verified Purchase

Oh Yeah!!!

The Quality of this Product is Well Worth what I paid!!! Especially considering what everyone else wanted for them!!!.... I bought 2 and put hem End to End!!! :)

Helpful?

reply from BYDSales

Hello- Thank you for the 5 star review! I bet your set up is beautiful. So glad to hear you are enjoying the outdoors under your new gazebo!!

Sep 29, 2021

Brandon

5 out of 5 stars review

Verified Purchase

Tough build

Excellent quality. Beautiful. Assembly was more than I anticipated. I put the roof on with the help of my 12 year old daughter... I would recommend 3-4 men. Instructions could have been a bit more clear.

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Helpful?

reply from BYDSales

Thank you for your 5-star review.

Jul 24, 2020

Kim

5 out of 5 stars review

Verified Purchase

Would buy again if I needed another one.

This came out absolutely awesome. Good quality, east to assemble, and looks like a million bucks. We love it!

Helpful?

reply from BYDSales

Thank you for your wonderful review!

Aug 26, 2021

David L

5 out of 5 stars review

Verified Purchase

Awesome Gazebo

This is a beautiful addition to our back yard oasis. It will be used as an outdoor kitchen and BBQ area. I love it.

Helpful?

reply from BYDSales

Sounds like a great place to hang out and entertain!

Jul 21, 2021

Rick

5 out of 5 stars review

Verified Purchase

Awesome Gazebo

This has to be one of the best purchases I've ever made . This thing is awesome . Assembled it myself which will be honest was quite a pain, but it is definitely worth it

Helpful?

reply from BYDSales

Hi Rick- Thank you for the review. We are glad you have your gazebo up and hope you are enjoying the outdoors underneath it!!

Sep 3, 2020

5 out of 5 stars review

Verified Purchase

Gazebo on Lake Oconee

Very happy with our new gazebo. The crew from Go Configure did an outstanding job.

Helpful?

reply from BYDSales

Thank you for your wonderful review on your New Gazebo!

Jul 2, 2021

SarahN

5 out of 5 stars review

Verified Purchase

Excellent Quality

Very Nice Gazebo. Definitely pay the extra money to have their staff assemble it! This will last a VERY long time! Love it!

Helpful?

reply from BYDSales

Hi Sarah! Thank you for the 5 star review! We are so glad to hear everything went perfect for you. Hope you are enjoying your new Gazebo!

Jul 26, 2021

Timeszee

4 out of 5 stars review

Verified Purchase

Timeszee

Nice and big and guys setting it up were great and got it done 2 hours . I just wished I got the one with the out side outlets like what was in sam's club but other than that it's good . Looks solid and love cedar smell.

Helpful?

reply from BYDSales

Hello- Thank you for sharing your experience. We hope you are enjoying your new gazebo!!

Nov 6, 2020

PRE

1 out of 5 stars review

Verified Purchase

Damaged

It came damaged. We sent it back via the freight company, we were not offered anything for the inconvenience or a replacement from Sam's Club. We were so excited to have this installed and have been thinking about it for the past two seasons. We are waiting on a refund to our credit card.

Helpful?

reply from BYDSales

Thank you for leaving a review! On behalf of Backyard Discovery, we sincerely apologize for the issues that you have experienced! If there is anything that we can do to make this experience better for you, please contact our Customer Advocate Department at 800-856-4445!

Aug 1, 2025

Unhappy Customer

1 out of 5 stars review

Bad Delivery Service

Received pergola by the most rudest delivery company, was yelled at and mistreated. Called the delivery company and received similar treatment. Why order through SAMS to get mistreated by a 4th company used by the vendor. Horrible!!!! Beware!!!

Helpful?

reply from BYDSales

We are sorry to hear that delivery was far from expectation. Please reach out to us at 1800-856-4445 to discuss and get this resolved with our customer advocate team.