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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
4.5 out of 5 stars
stars
2,536 ratings903 reviews
  1. 5 stars76% (1,924)
  2. 4 stars12% (315)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

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Showing 11-20 of 903 reviews
Feb 15, 2022
Reviewer name: Zoran
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the best underwear

Edge sims open verey quickly, so the soaked tissue starts falling out, embarassing you in public. large size is only deeper not larger. What is back part, and what is front part?

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Afternoon Zoran. We are sorry to hear about your experience with our underwear. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Feb 10, 2024
Reviewer name: BB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Incontinence Underwear

Switched from Name Brand Incontinence Underwear to Member Marks. They are more Durable, Comfortable, longer lasting (not coming apart) and more affordable ($15.00 cheaper), not like the other brand.

Helpful?6B08GMGCUQPT13866023202
Aug 19, 2022
Reviewer name: Carl S
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

They have changed!!

I have used these for years and I was satisfied. The last two orders, not so much. The diapers are sized smaller, almost to the point of being uncomfortable. I’m considering trying another brand.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Hi Carl. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 8, 2022
Reviewer name: TFS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disposable disaster

I used members mark brand for years 3-4 cases per month,and was very happy. Why did you replace them? These do not fit nearly as well and I am forced to use another brand instead. Low bid often means lower quality!!

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 23, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Excellent Product Until the Last Two Boxes

I used Member's Mark Total Protection underwear for my husband for four months and was extremely impressed with the quality and performance. Unfortunately, the last two boxes I purchased have had a significant problem with the absorbent padding. The padding is now very unevenly distributed and does not extend adequately toward the leg openings. As a result, urine escapes down both sides of my husband's legs, even when much of the absorbent padding remains dry. Even more concerning, the mesh lining that covers the absorbent material is either separating or deteriorating, allowing the inner absorbent material to come loose and accumulate on my husband's genital area. This is completely unacceptable for a personal hygiene product. I am certain these problems were not present in the previous boxes, as I regularly added supplemental padding and was very familiar with the product's construction. Sam's Club has been very responsive and is issuing a full refund. My complaint has also been escalated to senior management. I sincerely hope this is a manufacturing defect that will be corrected. I was extremely satisfied with this product for four months and would gladly continue purchasing it if the original quality and reliability were restored.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark Protective Underwear. If you still have any remaining product left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Oct 21, 2026
Reviewer name: gigitx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product!

These are of good quality and price!

Helpful?6B08GMGCUQPT13866023202
Oct 16, 2026
Reviewer name: David
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best solution

I have tried many and this is the best solution although at times they leak

Helpful?6B08GMGCUQPT13866023202
Oct 17, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

They are better than depends

Helpful?6B08GMGCUQPT13866023202
Sep 13, 2022
Reviewer name: Dennis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Much better than Depends brand!!!

Have be buying these for a couple years, after trying Depends, I was looking for something more comfortable and with better absorbency, these fit the bill, love them! Was disappointed when they stopped having them in my local clubs but was happy to find them online at (Sam's). Will continue to buy them.

Helpful?6B08GMGCUQPT13866023202
Jul 2, 2024
Reviewer name: Dick
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

leaks

The Item # 980094722 is much better than the #980311003 The 980311003 leaks......The 980094722 is more superior.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning Dick. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.