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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
4.5 out of 5 stars
stars
2,536 ratings903 reviews
  1. 5 stars76% (1,924)
  2. 4 stars12% (315)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

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Showing 171-180 of 903 reviews
May 1, 2025
Reviewer name: FBI 039
5 out of 5 stars
5 out of 5 stars review

Better than Depends

Recently had surgery that temporarily requires myself using a diaper for bladder leakage, nothing heavy but a nonsense. I'm 5'10" and weigh 204 lb. with a 35/36" waist. Tried Depends as readily available at the supermarket and drug store and they worked okay with only problem being the weren't great at making urine odor, these are 100% better at that and they ate also more comfortable like wearing regular underwear, no leakage and I find wearing a pair of my regular boxer shorts over them adds a more comfortable and undetectable diaper plus about 60% of what I was paying for Depends, highly recommend

Helpful?6B08GMGCUQPT13866023202
Aug 22, 2021
Reviewer name: JPrice
1 out of 5 stars
1 out of 5 stars review

Recent size change makes these unusable

I have been using the extra large underwear very satisfactorily for a long time. The new large/extra large size is totally unacceptable. I have a problem getting them on and once they are on, they are very uncomfortable. My size does not place me near the top of the quoted range for the underwear. This product is WAY undersized.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning JPrice..We appreciate you contacting us. So sorry that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 16, 2021
Reviewer name: Shana
1 out of 5 stars
1 out of 5 stars review

HATE THE NEW STYLE

I'm not sure why they changed the design of these when they were great to begin with. With the new style the sizing is way off (fit almost like thongs), barely hold anything & leak badly. I will not be buying these anymore unless they go back to the old design & we purchased these a lot. I am sad we have to pay more for the name brand but what is the point of spending anything on these when they do not work well at all? Let us know if you go back to the old design & we will happily buy them again & again.....until then we will NOT be purchasing these anymore which is very disappointing!

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning Shana. Please reach out to our Customer service line at 888-301-0332. We will be happy to refund this recent purchase and help in finding the best size for you.

Sep 28, 2021
Reviewer name: bd073
1 out of 5 stars
1 out of 5 stars review

You ruined a great product

I bought these a couple of months ago for my husband who is a double amputee. The old product sizing was perfect, but the new S/M product is awful. Poor fit. The old product S/M fit up to 38" and fit him perfectly. The new S/M is up to 37" and rolls around his waist and just doesn't fit well. I tried the l/XL and they are now too big and roll as well. Please go back to the old product sizing.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for your husband. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 24, 2021
Reviewer name: Catherinepcs
1 out of 5 stars
1 out of 5 stars review

They've changed!

I have bought my husband Member's Mark brand underwear for years. The last time I bought them I noticed that the box was smaller, but assumed it was just the packaging. No, this new version is totally useless to us. Less protection and they look like they were made for a child even though we bought the L/XL ones like usual. And to make matters worse, I bought two boxes of these! Not happy, not one little bit.

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Thank you for your feedback Catherine. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Feb 24, 2025
Reviewer name: DLM
5 out of 5 stars
5 out of 5 stars review

GOOD FIND

I was iniyially skeptical of t y e quality & effectiveness of this product since ive always used DEPENDs. However, I was pleasantly surprised...i actually like these BETTER than the other brand. They FIT better...provide better 'coverage'...and are just as comfortable if not more so. Best? Much LESS EXPENSIVE than the other brand.

Helpful?6B08GMGCUQPT13866023202
Jan 21, 2025
Reviewer name: Wally
2 out of 5 stars
2 out of 5 stars review

Splitting

I have used these for about two years and have been pleased with them until recently. The left side of the underware have been splitting up to the top which is a little stronger. I feel funny trying to keep them tigether all day. I hope the manufacturer is aware of this problem and has taken steps to fix the situation. As of now i have recommended them to others but am starting to worry. I have had about 25 percent of this box split

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Nov 16, 2024
Reviewer name: Deer7
5 out of 5 stars
5 out of 5 stars review

Excellent

Husband's favorite brand! I took a chance buying these. I am still shocked he prefers these over all the leading brands he had been using. He said these fit better, are more comfortable, these absorb better & he uses much less. All at about ½ the price!

Helpful?6B08GMGCUQPT13866023202
Apr 2, 2025
Reviewer name: maxienne
2 out of 5 stars
2 out of 5 stars review

Stick to Depends!

Usually use Depends, Thought I'd save a few bucks by trying out the store brand, HUGE mistake. They are not as absorbent as Depends, and very often have to discard them before the day is up, So, in effect, they end up costing MORE than Depends. I would have returned them to the store after using the first couple of them, but... the store is an hour away and it's certainly not worth the time, effort and gas to do the return. Oh well, live n learn, (As an aside, I find the Members Mark French Roast coffee beans more than worth its price, which is why I considered giving the diapers a shot)

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory.. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 25, 2021
Reviewer name: Will
1 out of 5 stars
1 out of 5 stars review

Tight, coverage area is small

I had to buy these, due to the fact that for some insane reason you discontinued an excellent product, Item 980281139. These things are a joke! They are extremely tight. My waist is a 42, and there is absolutely no way this will fit up to a size 59 waist. The pad in them is smaller than the pads in the product this replaces. For the love of all that's holy, BRING BACK Item 980281139!!!!!!

Helpful?6B08GMGCUQPT13866023202
reply from Consumer Relations

Hi Will! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.