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Customer reviews for Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort for
Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort
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4.5 out of 5 stars
stars
473 ratings386 reviews
  1. 5 stars75% (354)
  2. 4 stars16% (74)
  3. 3 stars3% (12)
  4. 2 stars1% (4)
  5. 1 star6% (29)

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Showing 291-300 of 386 reviews
Jul 2, 2019
Reviewer name: Joe
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good

Helpful?6TBA8HG47YPZ13865971249
reply from BYDSales

Thank you for taking time to leave us a review!

Oct 31, 2020
Reviewer name: mark64
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome product

Great purchase

Helpful?6TBA8HG47YPZ13865971249
reply from BYDSales

We appreciate the 5-star review

Apr 18, 2020
Reviewer name: Qchief
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gazebo

High quality well made

Helpful?6TBA8HG47YPZ13865971249
reply from BYDSales

Thank you for your 5-star review.

Jun 18, 2019
Reviewer name: Bella
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

12' x 10' Brookdale Gazebo

excellent product

Helpful?6TBA8HG47YPZ13865971249
reply from BYDSales

Thank you for your 5-star review!

Jun 30, 2020
Reviewer name: Lippi2u
1 out of 5 stars
1 out of 5 stars review

Don't follow the blue prints

Based on the specs provided I hired a contractor to put cement tubes four feet in the ground. The assembly people are awesome but the structure is two inches too wide. So I'm going to have to hire the contractor again to pour concrete slabs and reschedule the assembly. Mean while it's half way built laying in my yard. Doesn't seem like the company is going to reimburse me for extra costs. Not impressed. It's a nice product. Just don't follow the blueprints.

Helpful?6TBA8HG47YPZ13865971249
reply from BYDSales

We would like to see what blue prints you are going by as we never want inaccurate information for our customers. If you wouldn't mind please send to www.bydinfo.com.

Jun 25, 2020
Reviewer name: TeriB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a wise choice.

Ordered online...arrived damaged. Customer service is HORRIBLE!!!!!

Helpful?6TBA8HG47YPZ13865971249
reply from BYDSales

Sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please call/email us at 800-856-4445 / bydinfo@backyarddiscovery.com

Apr 30, 2019
Reviewer name: Joaquin 51
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Wood is to fragile im not recommend and bolts tochip wore out very easily

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reply from BYDSales

Thank you for your review and your experience will be passed along so that we can improve our customer experience.

Apr 29, 2021
Reviewer name: Pam219
5 out of 5 stars
5 out of 5 stars review

Love it...

My son built this for me. Just what we needed to add a little shade to the deck. Everyone needs one.

Review from backyarddiscovery.com
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Apr 2, 2023
Reviewer name: Derek56
5 out of 5 stars
5 out of 5 stars review

Great looking gazebo!

We bought this several months ago but just put it up this weekend. My son's and I put this together in 3 days. Some parts took a little longer.

Review from backyarddiscovery.com
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Apr 19, 2021
Reviewer name: Ashley24
5 out of 5 stars
5 out of 5 stars review

Beautiful!!

Love this Gazebo! Very sturdy and looks well constructed. One post came damaged but the company sent me another without any hesitancy.

Review from backyarddiscovery.com
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