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Customer reviews for Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort for
Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort
4.5 out of 5 stars
stars
473 ratings386 reviews
  1. 5 stars75% (354)
  2. 4 stars16% (74)
  3. 3 stars3% (12)
  4. 2 stars1% (4)
  5. 1 star6% (29)

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Showing 41-50 of 386 reviews
Jun 14, 2019
Reviewer name: pattijoe
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY THIS GAZEBO!!

We always bought the metal gazebo's with canvas canopies but wanted to buy something that would not need to be taken down in the fall and put back up in the spring! This was NOT the gazebo to buy! It is so poorly engineered, NOTHING lines up properly, screws are stripped, roof panels did not fit properly! The wood is sturdy, but extremely heavy and awkward to assemble. With all of the openings, this will not keep the rain off of our furniture as well as the canvas gazebo! So sorry we made this purchase!!!

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reply from BYDSales

We are sorry to hear that you did not have a good experience with our product please call us at 800-846-4445

May 15, 2019
Reviewer name: Rico
5 out of 5 stars
5 out of 5 stars review

12×10 Gazebo

We bought this a month ago and the pavilion is a A+ product. I have added some constructive ideas on both gable sides to keep out the rain. And we lucked out where the roof meets right up to our gutter on the side that meets up to our sunroom. PS. No more rag tops to replace every 4 years. Love the metal roof on this bad mama jama.

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reply from BYDSales

Thank you for your 5 star review!

Jun 14, 2019
Reviewer name: great price great product
5 out of 5 stars
5 out of 5 stars review

good price

I took advantage of the special 1 day sale they had they featured this gazebo for $ 1299.00. I gotta say it’s worth it. It looks incredible in my back yard all my neighbors are coming out and quiver with envy. I wish I can show off a pix on here totally satisfied

Helpful?6TBA8HG47YPZ13865921044
reply from BYDSales

Thank you for your 5 star review!

Apr 8, 2019
Reviewer name: Hank
1 out of 5 stars
1 out of 5 stars review

Difficult to assemble

Had to use a tap and die to chase all the threads on the bolts and barrel nuts. Pre-drilled holes do not line up. Had to drill them out. This is the worst thing I have ever assembled. For this much money, you would expect better quality. Really had to fight it to get it assembled!

Helpful?6TBA8HG47YPZ13865921044
reply from BYDSales

We are sorry to hear that you did not have a good experience with our product please call us at 800-846-4445

Jun 15, 2019
Reviewer name: Erin K
4 out of 5 stars
4 out of 5 stars review

A few things worth knowing

My sister ordered this Gazebo and paid for it to be assembled. The guy did not show up and she was rescheduled a month later. I decided to put it together for her before summer was half over, but read every review beforehand. Even the guy at Sams that helped load it in the trailer said it was a difficult build. This project took 14 hours and two people. The more you read before starting the better things will go. If I HAD to build another one, I think I could trim the time down by 4-5 hours. The first thing I noticed when opening the boxes, this gazebo appears to have been packaged before the stain had time to dry. This causes parts to stick together and when they are pulled apart, stain is missing in spots. As noted in other reviews, the hardware that comes with this kit is junk. I opened box 1, took out all the hardware and ran it through a tap before ever starting the project. I also had to do this to a small number of the barrels (nuts). If you dont own a tap, buy one (you only need one size 5/16¨) before beginning or you will likely not be able to finish this project without buying/requesting more hardware. I would easily say that at least 50% of the bolts would have never worked without the tap. There is too much paint on the threads and it binds up. Furthermore, at no point in the directions does it ever to stop and square/level/plumb everything up. With two guys, its basically impossible. If you dont have five people and time to waste, go to the lumber yard, and buy 2-10´, 6-12´, 2-14´ boards. I personally bought 1x6ś and ripped them to save $$. It still cost me $46.11. Use those to brace everything up so when you tighten the bolts, the kit will stay square/level/plumb. Once it was free standing (around step 3), it was time to brace it up. That is my first picture. When finished, the gazebo is very nice looking, solid feeling, and a backyard upgrade.

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reply from BYDSales

Thank you for taking time to leave us a review and your feedback as this helps future customers!

Jun 18, 2019
Reviewer name: ColleenG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful and Sturdy

I have been wanting some kind of solution to give my patio shade and researched a bunch of options. I finally settled on the Brookdale Gazebo from Sam's Club and it was just installed yesterday. The team erected it 2 1/2 hours and did a sensation job. We sat outside under it immediately and loved it!! It is really elegant looking and gives the patio a very welcoming feel. I should have done this years ago instead of moving around umbrellas constantly to shelter us from the sun.

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reply from BYDSales

Thank you for your 5-star review!

Jun 1, 2019
Reviewer name: Jeremy
4 out of 5 stars
4 out of 5 stars review

Takes some work

I love it but it took me around 25hr to set it up, didn't have much help. A MUST have to set up my backyard discovery was a 5/16-18 tap and die to clean up the threads on the nuts and bolts. Lucky I had a 5/16 drill bit 12 inches long to clean up and reline the pre-drilled holes on the 4x4. I needed to reline some other holes a basic 5/16 bit worked fine. You will need one more person to help. Three people total would be great. If you know how to work with wood and have the tools it's not that bad. I would do some things differently next time I build one. I would not secure the brace to the legs until it was up on all four legs, use a level to make sure the legs are level then secure the brace and I would use longer and better screws for the frame of the roof.

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reply from BYDSales

Thank you for taking time to leave of us a review and your feedback!

Feb 9, 2019
Reviewer name: Ritawings
4 out of 5 stars
4 out of 5 stars review

To the person wanting to locate the instructions-it’s in the box labeled 1 of 5. You have to remove all the contents in the box or call 800-856-4445 and they can email it to you. Put it on PDF (there are 44 pages). Then you just refer to the pages that shows the build or you can print which pages you want. It is beautiful. The electrical outlet is so handy.

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reply from BYDSales

Thank you for taking time to leave us a review!

Jun 10, 2019
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Can't beat it for the price

Found this item on sale for $1299, Sam’s used a forklift and loaded it in the back of my truck. Completed this project mostly by myself, I had to grab my neighbor on two occasions for standing the initial posts up right and then assistance with the roof panels. Took me approximately 4 days off and on. I do not have a construction background but I'm some what handy around the house. I would recommend getting a few other people to tackle this thing. You can be working on one section and someone else good be prepping the roof panels. Take your time and do not get frustrated. My neighbors watched me construct this thing and they said they would of just paid to get it built. lol. I downloaded the app which was great to follow along with the directions, didn’t used the instruction manual too much. Very important: Properly get everything level and square. If not, the roof will not fit properly and you will also cross thread your washers/bolts. Have some WD40 handy or a tap and die set for the bolts because they only give you one or two extra. You have to have the boards lined up or the bolts will cross thread. Also, I recommend running a string line/chalk line when screwing down the sheet metal to keep everything straight and on mark. Probably day one info for construction minded guys but just trying to help you normal Joe’s out there. You don’t want to miss the 1x4’s underneath the sheet metal and have exposed sheet metal screwing staring down at you. Used a 1 gallon weed sprayer to apply Thompson’s Water Seal. Only took about 10 minutes to do. Came out great!

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reply from BYDSales

Thank you for your 5 star review and feedback! It is greatly appreciated!

Apr 30, 2019
Reviewer name: Nadine
4 out of 5 stars
4 out of 5 stars review

Good looking...

We are happy with the Gazebo! My husband and I are both over 60 and we were able to construct the gazebo ourselves, needing only one other person to help elevate the ends. There is an instruction book included, which we found more helpful than the app. Always check with your delivery service to make sure you are scheduled.

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reply from BYDSales

Thank you for taking time to leave us a review!