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Customer reviews for Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort for
Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort
4.4 out of 5 stars
stars
342 ratings255 reviews
  1. 5 stars69% (236)
  2. 4 stars19% (64)
  3. 3 stars3% (11)
  4. 2 stars1% (4)
  5. 1 star8% (27)
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Showing 41-50 of 255 reviews
Jun 16, 2022
T Lava
4 out of 5 stars review

Verified Purchase

Nice Gazebo

It is beautiful. The company is quick to respond and send replacement pieces. The roof is heavy to lift. We need 4 adults since some of us are not that tall. We took our time to assemble and make sure everything is plum and square. Even that we had to untighten some bolts to make sure some pieces fit in nicely. We noticed after finishing the gazebo that some pieces had filled holes and painted over with stain. By that time it is too late to replace the piece. Overall we are happy with the product.

Review from backyarddiscovery.com
Helpful?4TRPGD4O9D5413865921044
Aug 30, 2019
Sk97
4 out of 5 stars review

Verified Purchase

Looks as awesome as the pictures

Had it installed. I would have given it 5 stars if it was a little less expensive. The guys who installed it saw a few shipping damage on the materials and called in for the replacement parts. When the replacement was delivered they came back to install the gazebo. Done in 4 hours! Love it!!!

Helpful?4TRPGD4O9D5413865921044
reply from BYDSales

Thank you for taking time to leave a review! We are happy to hear that you're loving your product!

Jul 2, 2019
DIANNA
4 out of 5 stars review

Verified Purchase

Prefect once put together

But this a month or so ago it is up and we absolutely love it. I'm only giving it a four because putting it together is an absolute challenge. It's very difficult to put together the instructions are not clear. You have to read very very small print to make sure that you have everything exactly together. The bolt and screws do not fit together well so we had to buy additional ones. However once we finally got it put together we love it and it's perfect

Helpful?4TRPGD4O9D5413865921044
reply from BYDSales

Thank you for taking time to leave us a review!

May 13, 2019
Markv
4 out of 5 stars review

Verified Purchase

I like it

It’s a lot of time and effort to put together but the end result is worth it. Took about 12 hours over 4 days with help. My issue was the same as others.....hardware, particularly the long threaded bolts. Having to manipulate the majority of them to get to work. Besides that no problems it’s just a lot of parts.

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reply from BYDSales

Thank you for taking time to leave us a review!

May 14, 2019
ElaineT
5 out of 5 stars review

Verified Purchase

Attractive Poolside Addition

Wow! I bought two gazebos based on an online picture and description. The results are stunning! All the parts, pieces, and instructions came in five boxes for each of the two units. It said it would take two people 9 1/2 hours to put together - ours took a little longer and a few more people because of the weight of the main posts and roof pieces. The instructions were well written and the heavy duty pieces fit together as intended. The two finished gazebos are a beautiful addition to our pool area. We will enjoy them for many years to come. They look just like the picture online.

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reply from BYDSales

Thank you for your 5 star review!

Aug 20, 2019
beckburr
4 out of 5 stars review

Verified Purchase

love this gazebo!

We bought this to give us a little shade from the summer heat and to have an outdoor place to hang out with our friends and family. It looks sturdy and looks very nice on our porch. My only issue was we paid for this to be installed and had a lot of screws and pieces left after he was finished. So maybe you might want to find someone else for the install. other than that we love it !

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reply from BYDSales

Thank you for taking time to leave us a review!

Jun 24, 2019
Jackie
5 out of 5 stars review

Verified Purchase

Love It!

We purchased it and hauled it home ourselves. Easy online instructions or easy to follow written instructions included. It did take longer than 8 hours and 2 guys to put up. It took about 16 hours and 2-3 guys. Missing 2 pieces but called the manufacturer. They were very nice and helpful . They sent the 2 pieces Fed Ex, which arrived in about 4 days. This is a quality piece and a great price. Would highly recommend.

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reply from BYDSales

Thank you for your 5-star review!

May 17, 2019
Jaycon
3 out of 5 stars review

Verified Purchase

Missing parts

We really like the look of this gazebo. But there was so many bolts and nuts missing.

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reply from BYDSales

Thank you for your review! We do apologize for the missing hardware! Please contact us at 800.856.4445 if you ever need any assistance!

Dec 21, 2025
DOYLE
4 out of 5 stars review

A Great Backyard Addition.

I’m giving this project a 4.9. Overall, an excellent package. My critique would be that some of the pieces were reduced in length requiring them to be spliced which I think reduces the overall quality just a tick. Done that way for shipping purposes, no doubt. Were it not for that, I would have given it a solid 5. That said, it was designed so that extra strength was built in to the joints with hardware to compensate. The hardware package was a 5 . All item packages were part numbered for easy IDing and there were extras of almost all items. Assembly was easy as long as you carefully followed the instructions. Both paper and online instructions are available making that part easy. I mainly used the paper version. Just my preference. One caution, get plenty of help when installing the roof sections. I did it with two of us and it was about all we could manage. Three or four people would have made it much easier. We elected to stain the wood prior to assembly and I’m glad we did. It was much easier. Make sure your floor,piers, whatever, are plumb and square and this project will go up with minimal issues. I can easily recommend it.

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reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your gazebo comes with a warranty and we will work with you to get any damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.

Jun 9, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Great gazebo!!

Great product. Instructions were great but you really need to pay attention to all of the details. I was surprised at how everything comes together so easily.

Review from backyarddiscovery.com
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