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Customer reviews for Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort for
Backyard Discovery 12' x 10' Brookdale Gazebo with PowerPort
4.5 out of 5 stars
stars473 ratings386 reviews
  1. 5 stars75% (354)
  2. 4 stars16% (74)
  3. 3 stars3% (12)
  4. 2 stars1% (4)
  5. 1 star6% (29)

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Showing 1-10 of 386 reviews
Jun 8, 2019
Shell4149
5 out of 5 stars review

Verified Purchase

Beautiful pence it’s assembled!

I gave it a 5 star because it is beautiful... BUT, it took a week to assemble and that’s with getting my neighbor to help put the roof on. Those that said Two people can do this are lying! You have to assemble the roof and then lift it to be screwed down to the gazebo. Two men cannot do this alone. I wish I would have paid for the installation but I read the reviews and thought it would be a project we could handle. Now that it’s complete and we added string lights and furniture, I am finally enjoying it. It’s beautiful! I want to seal it with a wood treatment and make sure it’s bolted down for storms.

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for your 5 star review!

Aug 2, 2020
Jeff
5 out of 5 stars review

Verified Purchase

Awesome Gazebo!!!!

Everything arrived in good condition and went together well. A good DIY project for my wife and I. Took us 1.5 days to assemble but needed some additional help putting roof on. Used the Built app for entire assembly. All predrilled holes lined up with hardware perfectly. Finished product looks amazing!!

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for your wonderful review!

Jun 18, 2019
CJE
5 out of 5 stars review

Verified Purchase

Great Quality

Here are some helpful tips if you decide to purchase this: 1) Excellent quality gazebo aside from the fact that the 8" long bolts were very difficult to thread into the barrel nuts. If you can run them through a tap and die set prior to assembly, it would be of GREAT benefit to you. I did not have issues with the shorter bolts and they did not need to be cleaned with the tap/die. 2) Read your instructions VERY closely. It will make a difference regarding how your 6" posts are set up. They face only one way in order to screw in your supportive scallops. Also the cross beams that bolt into the main supportive metal plate and the 6" post go only one way. They have to be 25" from the end to that scallop. I hope that makes sense! 3) Be aware that if you have a few guys this will much of your weekend up! 4) Roofing: I found it MUCH easier to build the roof frame and then attach it to the gazebo and THEN place the metal roofing materials. They want you to build the whole thing in the ground, That is allot of weight to lift into place and also to try and insert the attaching bolts in the correct hole. Doing it my way also squired the roof frame up correctly which made a much nicer squaring of the roofing materials.

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for your 5-star review!

Apr 17, 2019
John D
5 out of 5 stars review

Verified Purchase

Very high quality gazebo

Saw this gazebo on display in the Charlottesville, VA Sam's Club. Club associates were quite confused about how I could actually purchase it, but hours of perseverance on my part resulted in my picking it up with my car trailer and delivering it to my land. Assembly was arranged through Sam’s Club with a company called Go_Configure. Assembly was complex but performed expertly. I am especially delighted with the high quality of the gazebo and would highly recommend it.

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for your 5 star review!

Jun 14, 2019
lacylin
5 out of 5 stars review

Verified Purchase

Beautiful & sturdy

We bought this to replace a metal gazebo that was picked up and twisted in a storm. This is much heavier and sturdier than that. It looks beautiful and we love that it has the electric outlets built into it because we wanted to add lights and a fan. Word of warning: this is a long building process but well worth the end result. Also, it is nearly impossible to get the roof parts up with only 2 people because of the weight. We spend a lot of time outdoors and we love the shade this provides and it feels like you’re on vacation! We also added a retractable shade cloth to shield from the evening sun.

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for your 5 star review!

Jun 3, 2019
PENNI
4 out of 5 stars review

Verified Purchase

Well built

Manufacturer spent a lot of time pre-drilling holes and going the extra mile to make assembly easy, they marked the bags very clearly and used quality parts for construction. Then they failed to add the details concerning positioning of the predrilled components for assembly, added several hours to assembly that could have been avoided. Definitely a two person job to assemble properly, but is a great product when completed. I would buy again.

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for taking time to leave of us a review!

Aug 3, 2020
Alan
4 out of 5 stars review

Verified Purchase

Great product! Time to enjoy our backyard!!

Great product, surprisingly all the holes lined up properly making the project a breeze with an exception to one warp board that added some additional time to align and attach the roof. We took our time with the installation, started with staining all the boards then the actual build took 2 separate days...in all probably took us 10-12 hours, no mistakes and no corners cut! I can't emphasize enough, take your time and make sure the piece are facing the proper way (watch for the holes) . We made that mistake a few times!! The structure seems to be soundly stable, while I saw some review that mentioned all the pieces are solid wood, the 6x6 are not actual solid pieces, they are 4x4 pressed with 4 other pieces. At this time, I can only give a review about the build and not the long longevity... perhaps I can revisit in 6m/1y to give another update. Would definitely buy again!!

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for your review

Feb 25, 2019
Done1
2 out of 5 stars review

Verified Purchase

Flawed Design

Positives are its attractiveness and sturdiness. Numerous cons in the design, however. The wood is not treated, and you are cautioned to seal it, which I have done. The gable ends are open which adds to its attractiveness. However, they also allow the sun and rain to both invade the entire area underneath. I am currently installing some sunshade panels to help with this problem. The metal roof does not overhang the gable ends, but rather the sheathing boards to which the metal roof is attached butt up to the inside of the outer rafters. However, the metal roof does not extend to the edges of the sheathing boards, thus leaving gaps for water to seep in and collect, increasing the possibility of rotted boards in the future. The bolts and barrel nuts used to put this together are poor quality. Between the burrs left on them from machining and the paint, I had to use oil and work the bolts on and off the nuts numerous times before actually using them on the gazebo.

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

Thank you for your comment. We value customer feedback like this because it helps us improve the quality of our product and services.

Dec 13, 2020
Sandy
1 out of 5 stars review

Verified Purchase

Disappointed

I was excited about this purchase but after I got it and looked over the directions I realized it’s not really 12’ wide. It’s less than 10’ wide. The roof comes out 12’ to qualify it as 12’, but the inside sitting area is less that 10’. That means it would have to be installed on my flagstone patio. The flagstone would not be strong enough. Therefore I am sending it back Another thing I didn’t like was the four post holding gazebo up are not solid 6” posts. It is 4 pieces of wood made into a square and bolted to concrete pad.

Helpful?1QTS4L3CY05E13865921044
reply from Supplier Response

Thank you for your review! We apologize for the miscommunication regarding the product and are here to answer any questions or assist you in any way possible. We are saddened to hear that you had to return the product, but if there is anything we can do for you, you may reach our Customer Advocate Department at 800-856-4445.

Jun 13, 2019
Larrya
1 out of 5 stars review

Verified Purchase

Gazebo build

This gazebo is a nightmare to assemble! Holes don't line up,had to drill out so bolt would fit. This is why engineers in CHINA should not be designing Gazebo's.The only good thing are the downloaded instructions.If you purchase this gazebo,BE AWARE!

Helpful?1QTS4L3CY05E13865921044
reply from BYDSales

We are sorry to hear that you did not have a good experience with our product please call us at 800-846-4445