Thank you for reaching out. We're very sorry to hear you had this experience with Purina Friskies Wet Cat Food, Gravy Pleasers Variety Pack. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team

Thank you for your feedback and for sharing this with us. We’re sorry to hear that your cats were not fans of Purina Friskies Gravy Wet Cat Food, Variety Pack. We'd want to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

Thank you for your support and for sharing this with us. We're very sorry to hear your order came in this condition. We advise that you contact Sam's Club's customer support team, as they are in the best position to assist you. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team