Thank you very much for sharing this with us. We're really sorry to hear about your experience with your orders. Your experience is unusual, and certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd like to learn more about your experience. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8AM - 5PM CST, and look forward to speaking with you. –The Friskies Team

Thank you for your feedback and for sharing this with us. We’re sorry to hear that your cat is not a fan of the Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We'd like to learn more about his or her preferences and help you find the perfect food that he or she will be excited about. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team