Thank you very much for sharing this with us. We're really sorry for the inconvenience that this has caused you. Please know that your concerns will be forwarded to the appropriate department within our company for review. If you have any further questions, we welcome you to contact us by following this link: www.purina.com/contact-us - The Friskies Team

Thank you for sharing your recent order experience with us. We suggest reaching out to Sam's Club support team directly, as they are in the best position to assist you. If there is anything else we can do to help, please feel free to contact us by visiting this link: https://www.purina.com/contact-us. We truly appreciate your loyalty to Friskies and hope all is resolved swiftly. - The Friskies Team