Thank you for bringing this to our attention. We're sorry to learn that you have this kind of experience with your Friskies Formula packaging. The situation you encountered is unusual and not typical of our products. We carefully produce our products to ensure they reach consumers in excellent condition. To learn more about your experience with our products and how we can best assist you, we invite you to please reach out to our team directly at 800-778-8864. We're available Monday – Saturday from 8 a.m. to 5 p.m. CST. If you prefer to communicate through email, you're also welcome to contact us through our website at www.purina.com/contact-us. Thanks again for sharing your thoughts, and we look forward to hearing from you soon. - The Friskies Team

Thank you for sharing your recent ordering experience with us. We're so sorry to hear that you haven't received your Purina Friskies Wet Cat Food, Gravy Pleasers Variety Pack orders. This is certainly not the experience we want you to have with your delivery, and we understand how inconvenient this must be. We suggest reaching out to the Sam's Club support team directly, as they are in the best position to assist you. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for your feedback on Friskies Canned. We apologize for the inconvenience that this has caused. Please know that your feedback will be forwarded to the appropriate department within our company for review. If you have any further questions, we welcome you to contact us by following this link: www.purina.com/contact-us - The Friskies Team