Thank you for bringing this to our attention. We are very sorry to hear that you did not receive your Purina Friskies in perfect condition. We carefully produce and package our products to ensure they reach consumers in excellent condition. We’d like to gather additional information and offer our help. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 5 p.m. CST. We look forward to speaking with you. – The Friskies Team

Thank you very much for sharing this with us and for giving Friskies Formulas a try. We really appreciate your feedback and continuous support. - The Friskies Team

Thank you for sharing this with us. We're happy to hear that Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food was a big hit. The quality and satisfactory experience of our consumers and their pets is our number one priority. We truly appreciate you giving it a try and sharing your positive feedback. - The Friskies Team

Thanks for giving us an enthusiastic 4 paws up! We’re glad to have you as a fan. We really appreciate your feedback and continuous support. - The Friskies Team