Thank you for sharing this with us and giving the recipe a try. We're sorry to hear that your cat didn't fully enjoy Friskies Wet Cat Food, Gravy Pleasers Variety Pack. This is certainly not something we'd expect. We use only high-quality ingredients that meet our strict code of standards. We'd like to further assist you and learn more about your cat and preferences. Please feel free to reach out to us here: www.purina.com/contact-us - The Friskies Team

Thank you for taking the time to share this with us. It's great to hear that your cat enjoys our recipe. We're so sorry to hear that you received your Friskies Wet Cat Food, Gravy Pleasers Variety Pack in this condition. We can assure you that the quality and safety of our products are our top priorities. Please be aware that we carefully make and package our products to ensure they arrive at consumers in excellent condition. We'd like the opportunity to learn more about your situation and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Friskies Team

Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team