Thank you for your feedback and for sharing this with us. We’re sorry to hear that Chole is not a fan of the Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We'd like to learn more about her preferences and help you find the perfect food that she will be excited about. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

Thank you for taking the time to let us know your thoughts on our recipe. We're sorry to hear that your cats is having a hard time eating some of the Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We truly appreciate you giving it a try and sharing your feedback. As cat lovers and cat parents ourselves, we can assure you that the quality, satisfactory experience of our consumers and their pets is our number one priority and that your feedback will be forwarded to the appropriate department within our company for their review. We'd like to gather additional information and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Friskies Team

Thank you for bringing it to our attention. We're sorry to hear that your order of the Friskies Wet Cat Food, Gravy Pleasers Variety Pack was not received in perfect condition. Occasionally, damage occurs during shipping and distribution. We can assure you that the quality and safety of our products are our top priorities. Please be aware that Purina carefully makes and packages its products to ensure they arrive to consumers in excellent condition. We'd like the opportunity to learn more about your situation and further assist you. Please give us a call at 800-778-8864. We're available Monday through Saturday at 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Friskies Team

We're truly sorry to hear about your recent experience with your Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We understand how inconvenient and disappointing it must be to receive a product without the shreds you expected. The satisfaction of our consumers and their pets is our priority. We recommend contacting Sam's Club support team at https://help.samsclub.com/?xid=ftr:help-center. To assist you further and to check the order history. If you have other questions or if we can help further, please reach out to us here: www.purina.com/contact-us - The Friskies Team

We’re so sorry to hear that you received your Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food, in this condition. This is certainly not the kind of experience we want for you, and we understand how frustrating and inconvenient it must have been. Please know that we take great care in producing and packaging our products to ensure they arrive in excellent condition. We’ll be forwarding your feedback to the appropriate department for review. We’d like to further assist you and gather additional information. Please give us a call at 800-778-8864. We’re available Monday through Saturday from 8 a.m. to 6 p.m. CST. Thank you for bringing this to our attention, and we look forward to speaking with you. – The Friskies Team