Thank you for reaching out. We're very sorry to hear you had this experience with Purina Friskies Wet Cat Food, Gravy Pleasers Variety Pack. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team

Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for sharing your experience with us. We suggest reaching out to Sam's Club support team directly, as they are in the best position to assist you. We appreciate your loyalty to Chat Chow and invite you to reach out to us directly at https://www.purina.com/contact-us, if there is anything else we can help with. - The Cat Chow Team