Thank you for giving the Purina Friskies Wet Cat Food, Gravy Pleasers Variety Pack (5.5 oz., 60 ct.) a try for your cats, and we're sorry to hear that it wasn't a big hit for them. We'd like to gather additional information to learn more about your and their experience and further assist you. Please feel free to contact us by visiting this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for bringing this to our attention. We're sorry to learn that you have this kind of experience with your Friskies Formula packaging. The situation you encountered is unusual and not typical of our products. We carefully produce our products to ensure they reach consumers in excellent condition. To learn more about your experience with our products and how we can best assist you, we invite you to please reach out to our team directly at 800-778-8864. We're available Monday – Saturday from 8 a.m. to 5 p.m. CST. If you prefer to communicate through email, you're also welcome to contact us through our website at www.purina.com/contact-us. Thanks again for sharing your thoughts, and we look forward to hearing from you soon. - The Friskies Team