Thank you for bringing this to our attention and sharing your delivery experience with us. We're so sorry to hear that you received your cans of Friskies Wet Cat Food, Gravy Pleasers Variety Pack, in poor condition. This is certainly not typical of our products, and we understand how inconvenient this must be. We take complaints of this nature very seriously. As the quality and satisfaction of our consumers and their pets is one of our top priorities, we take great care in the production and packaging of our goods to guarantee that they arrive at our customers in top shape. We'd like to offer our help and gather additional information to learn more about your situation. Please give us a call at 800-778-8864. We're available Monday through Saturday at 8 a.m. to 5 p.m. CST, and we look forward to speaking with you. - The Friskies Team