I finally replaced a 15+ year old Brother B&W laser printer with a scanner/color laser unit. After I used up the black toner cartridge shipped with the printer, I replaced it with this high yield cartridge. With a 3000-page rating, I assumed it would last me for years, but after 8 months (with 90+% of its capacity remaining) it began printing with smudging and vertical bands. After doing all the cleaning and troubleshooting, the problem persisted. Replacing the cartridge fixed the problem immediately. The 90-day warranty Brother offers is a joke. I'm left with a nearly full but useless cartridge.

TN227BK Bought this toner thinking I would get top quality. Unfortunately not. After only using about 40% I started getting black splotches of toner on the printouts. The support instructions were "replace the toner cartridge". Learned my lesson. Might as well buy 3rd party toner.

I have always loved Brother printers, but mine has become useless. The first time I had to replace the cartridge it started spreading ink all over the pages. Which caused it to begin running low after fewer than 100 copies. I am a teacher who can't afford this. The cost of the cartridge is already outrageous, and now I'm paying for unreadable copies and cleaning up ink all over my table.

My Brother printer does not recognize these cartridges. I spent a lot of money on one of each color of the high yield and now none of them work. These are genuine Brother cartridges in my Brother printer, yet somehow they don't work with one another. These are useless. Before buying these cartridges, just save yourself the time and money and buy another brand printer. I now have to look for another printer because if their own brand toner won't even work with their own brand printer, then I'm guessing no other brand toner will work either.

I am on my initial cartridges and have already have to go to a copy center when I need printouts of decent quality. Followed all trouble shooting advice for resolving black streaking and it only made the problem worse; now I am supposed to replace the cartridge, but it is only about 55% consumed. This is not good.

I purchased two of these printers for my office and I’ve had to replace these toner cartridges after a few hundred prints at most. I think it’s too convenient that brother claims up to* 2,300 prints when in regular use we’re averaging 20% of what’s claimed. I bought these printers hoping to save money in the long term and may now have to replace them.

maybe it is Staples that is the problem, but i just bought a Brother yellow tn223Y toner - NOT a compatible at 1/3rd the price. opening the fresh box, the primary charge roller has one side that has no color on it at all. it is a shame that Brother mandates you use only their expensive toner cartridges and the quality is not any better than compatibles. and i have had to call Brother 6 times in the last 2 days to try and resolve problems with the connections with my computer and fax issues. still not resolved. very dissatisfied.

The toner is easy to install, but it is a bit pricey, considering the printer uses four different ones, and will not print at all if any are too low. It also does not include the roller assembly, which I have also had to replace a couple of times (HP and some others include the roller in every toner cartridge.)

New toner doesn’t work and Brother will only guarantee for 90 days past purchase date.

We have used these high yield ink cartridges and find they are very good compared to other products we have used in the past, I recommend them highly.