Hi LLC,<br /><br />We appreciate you sharing your experience with the N5300 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture.<br /><br />Go to Home &gt; Settings &gt; Picture &gt; Picture Mode and select the mode that best fits your usage:<br /><br />1) Standard: Default mode suitable for general viewing environments. <br />2) Natural: Reduces eye strain for a comfortable viewing experience. <br />3) Movie: Suitable for watching TV or movies in a dark room. <br />4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. <br /><br />You can also go to Settings &gt; Picture &gt; Expert Settings &gt; to manually fine-tune your image.<br /><br />If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Advisor