Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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Verified Purchase
Hot handles... 👎
This set is beautiful. I researched and was hesitant with a ceremic set since it appears they chip easily. But these have been great. I did all the care prep with the instructions provided, and been careful with washing and handling. All good here. No chipping. I loved the gold handles and wanted to stick with a set that had the gold handles. And we really love them. The ONLY thing that is not good... is the handles get really hot. There should be more protection done in the design for the handles. Be careful when using lids, and use a glove or towel. They get extremely hot.
Great & beautiful cookware, but not for gas stoves
We've had the set for almost 1 year, we have a gas stove, and we purchased the cream set. The set is beautiful, we love the gold together with the cream color. The set cooks great and has even heat distribution, but the set does not last long at all with a gas stove. We use all of the pans often, multiple times a day, and they are pretty discolored now. Discolored meaning you can set the original color of the set, but after extensive use for almost a year, there is definitely a brown hue now that does not wash off even with steel wool. There should definitely be language included with this product that the set will discolor with the use on a gas stove.
We are sorry to hear about your experience, SC. Always cook in LOW TO MEDIUM HEAT. The use of high heat and a sudden temperature change can cause metal fatigue, warping, deformation, non-stick deterioration, chipping and discoloration. Besides, please do not allow the open fire climb on the body wall, which could cause discoloration. Please know you can return this set anytime as part of the Member’s Mark 100% Satisfaction Guarantee.
Wanted to love them!
These are gorgeous and I couldn’t wait to get them! After using them for the past few months the exterior is already stained. The cream is beautiful, but doesn’t hold up even when following usage directions to a T. Bummed because I would have spent money on a different set if I had known.
Disappointed
I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!
We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.
Poor ceramic quality everything sticks
This cookware set is beautiful. It did great for about a month. Everything started to stick. You can't use cooking sprays. Hand washed preferred. Not happy at all with my purchase. The manager at the store said they cannot take them back since it's been longer than a 30 days. I really thought Sam's honored their lifetime warranty if it's a members mark product.
Horrible
I was really hoping these would be long-lasting pans. I have had mine for almost a year and the bottom of the non-stick coating is completely gone. The handles on the pots get hot when you boil items. Overall I was not impressed especially for the price we paid.
We are sorry to learn about your experience, Kim. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please also keep in mind: 1) metal handles may heat up when exposed to high oven temperatures or prolonged cooking, so using potholders or oven mitts is necessary when handling the lids, pots, and pans. 2) Use the set on low to medium heat consistently. 3) Ensure it cools to room temperature before washing. 4) Hand washing recommended although dishwasher safe.
comparing to caraway
I had a caraway pan and was able to compare the quality, caraway pans are much heavier and seem more durable, however after awhile even the caraway loses its non stick coating and the ceramic chips, so I ended up keeping the members mark set, after over a month of use it’s still a non stick pan, however does scratch easily, follow ALL the instructions, don’t skip out on even 1 if you want them to last awhile.
Don’t buy
These pans worked for about 2 weeks. At first they worked well. Now everything sticks, and they are stained inside and out no matter how much i took care of them or scub to clean. I am throwing these away. They look so ugly now. I bouth these in April 2022. It is now November
We are sorry for your experience with the pans, Maria. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. The pans work best when used on Low or Medium heat and to assist with the cleaning, we recommend using a soft cloth or sponge and handwashing with vinegar.
Pots and Pans
Not happy with the set at all. Maybe if you don't cook that often it wouldn't be so bad. I haven't used them on high heat nor have I used cooking spray in them and food is already sticking after only a couple months. I have hand washed them and I have never put them in the oven. Would Ipurchase again....NO! In fact, I'm already looking elsewhere for a new set. You really do get what you pay for.
We are sorry to hear you are unhappy with the set, Lynn. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please know you can exchange or return the set for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.
Would NOT Recommend
I was so disappointed in these! They are beautiful but I've had them for less than a year and they are no longer non-stick and peeling. We were very careful to follow the care instructions so were surprised to see how poorly this product was! I would NOT recommend getting these!
We are sorry to learn of your disappointment in the set, Chris. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few more tips for you to maintain the nonstick performance. 1) Use it on low to medium heat consistently. 2) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 3) Always cool down to room temperature before washing. 4) Hand washing recommended although dishwasher safe. If you are still unhappy, please know they can be returned for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.
