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Customer reviews for iRobot Roomba i1 Robot Vacuum with Dirt Detect for
iRobot Roomba i1 Robot Vacuum with Dirt Detect
4.1 out of 5 stars
stars
264 ratings128 reviews
  1. 5 stars62% (163)
  2. 4 stars16% (41)
  3. 3 stars6% (16)
  4. 2 stars7% (18)
  5. 1 star10% (26)

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Showing 41-50 of 128 reviews
Feb 2, 2023
Rosie
1 out of 5 stars review

very disappointed

I love my old Roomba so wanted to up grade. This one will only clean one room. It will go to other rooms but not vacuum the blue light comes on and it is looking for it's base. If you program other rooms it gives an error. Tried to go online for instructions but website doesn't exist anymore. Taking it back.

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Jun 2, 2023
Bet
2 out of 5 stars review

Sorry I bought it

I bought this in January and have really tried to like it. But I don't. It justice stop, says it full when it is not and the brush on the side does not do a lot. Had a Eufy vacuum that worked much better. I thought this was an upgrade it was a major down grade.

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Aug 27, 2022
Ad2mollie
1 out of 5 stars review

Needy Roomba

I hate this vacuum. It never just does its job constantly says bin full and is seldom full. It either stops before it gets full or won't even start saying it is full. It sends messages saying itnis stuck, sitting in the middle of the floor after drops dirt where it is "stuck".

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Mar 14, 2023
Zuko
1 out of 5 stars review

Reconsider Your Purchase

When the i1 is “working”, it works….Comes with a 1 year warranty. After less than 6 months it went haywire, getting “stuck” on nothing and dragging the base around with it. Took almost a month for IRobot to send me a box to ship back for repair. Now I'm being told it will be 2-4 weeks (hopefully) before I get it back, leaving me 2 months without a working machine. I bought the extended warranty but it will not be honored until the manufacturer warranty expires. Not a very happy customer at this point and would definitely not purchase this again. I do not recommend this to family or friends.

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Oct 3, 2022
Dawn
5 out of 5 stars review

great

I love the robot! You have to keep it cleaned out to keep it working well- but that is expected! I found a great cleaning device- canned air! Use it on our Dyson Vacuum also! Tip- Keep the filter cleaned on any of these products- this is the key to having them last a long time.

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Mar 23, 2022
Jordan
1 out of 5 stars review

works great for a few minutes.

This vacuum works great and makes great lines, however it seems to get stuck on everything. It gets stuck on rocking chairs, bed frames and any sort of tight corner. I honestly get more texts from the roomba about being stuck then anyone else. I'm really considering returning it and finding a better product.

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Jul 21, 2023
doobs
1 out of 5 stars review

Stay away

Wow. We had one of the original Roomba's. This piece of junk is definitely not that in any way shape or form. It gets stuck in the same place virtually every time it runs. EVERY.SINGLE.TIME. The original had fiber brushes that were much more effective than the rubber ones on this model. It refuses to continue if the miniscule collection bin is even slightly full. I made the mistake of buying two of these things before Christmas. Really sorry now.

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May 10, 2023
Sweeping Beauty
2 out of 5 stars review

Works Great ( when it works, otherwise it sucks)

had this unit for 4 months, we have already replaced the brushes, rollers. sometimes it wont charge, sometimes does what it wants on its own. Now, it stopped working. no idea what is wrong. either it wont charge, or just wont work. not sure which. I'm returning it to Sam's club, tired of messing with it.

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Sep 6, 2023
Rosie
5 out of 5 stars review

Multigeneration Roomba Owner

I have owned multigenerations of Roomba vacuums. The technology has progressed but there are still limitations to what can be done. I read a lot of comment that Roomba gets stuck in the same spot every time. This is an operator error. If you know it gets stuck in the same place, find a way to not make it get stuck. I added furniture pads under my bedposts to raise my bed .25 inches. Now Roomba cleans under my bed. We have a metal rack in one room that Roomba cannot climb over. I put hot water pipe insulation on the metal bar, problem solved. If you are going to own a robot, you need to understand the limitations. I have never experienced a bin full error. I empty the bin at least once a week. The people complaining of this may need to rinse the bin under water. Yes, it is designed to be rinsed under water. The mapping function seems to be more of a gadget than useful. There is no way to instruct the robot to clean only certain areas. Maybe this is possible in more expensive models. I will never know. The cleaning pattern is random. Don't expect it to clean every inch of floor each time it runs. I schedule mine to run 3 times each week. It is enough to maintain the carpet between serious vacuuming and shampooing. I am always impressed with the amount of debris this mighty little robot picks up. I prefer the new counter-rotating brushes to the old-style bristle brushes. I feel they pick up more stuff and do less damage to the carpet fibers. The battery technology has vastly improved. I seldom got a year out of a battery in the older models. I have had the e1 for almost two years and the battery is as strong as the day I got it. You can get replacement brushes on Amazon inexpensively. I have found them to be almost as good in quality as OEM brushes. They still perform well. I highly recommend buying the protection program from SquareTrade. Any electronic device is going to have a short lifespan when used as often as a vacuum. You will be glad you bought it. I have called iRobot on occasion, and they have always been quick to respond and very helpful. Overall, I think iRobot has created a great product coupled with great support.

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Mar 11, 2023
Bampa
1 out of 5 stars review

Terrible Customer Service

I wish I could rate the product but we have never been able to get it connected to our wifi. We called customer service and actually got to talk to someone but they ran through the same steps we had and still couldn't get it connected. She sent me an email with 5 questions and I was to answer them and send the email to Roomba customer service. I was supposed to hear back from them within 48 hours. I sent the original email two weeks ago and have re-sent it twice since then. The last time was 4 days ago and still haven't heard from anyone. The vac is worthless unless you can connect to your wifi.

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