Love it

This was a disappointment for me. The coffeemaker did not work right out of the box. The water leaked and never made it to the nozzle over the coffee pot to make coffee. Water ran all over the counter and the only way to empty the reservoir was to wait for it to cool down and tip it over. There was no on and off switch so to turn it off you had to unplug it, which would have been enough of a reason for me to return.

Our office coffee brewer was from the 1960's (no kidding)! So it lasted a good long time, had been 'repaired' a few times...but alas, it was time to purchase a NEW one! This BUNN coffee brewer has been wonderful! I foresee it having a long life also and it's been keeping 35 engineers java happy!

We bought this in May for our church. We run 4 pots of water and 11 pots of coffee each week - we have to clean it with vinegar every 2 weeks to get it to run. Sam's said it cannot be returned because it's longer than 90 days. Very disappointing that the Bunn company says our water is too hard. We have had these machines that have lasted for YEARS with only cleaning about every 3 months. Response from service was you have hard water and just need to clean it often. I'm sorry, descaling every 2 weeks - that is a waste of time. He said the machine is a little different design than the old one. I am extremely frustrated with this whole situation.

I'm a heavy coffee drinker and I've had two of the smaller $100 Bunn 10 cup home model coffee makers in the last 25+ years. They performed extremely well. I didn't clean them with white vinegar or run the spring through them as I should have.. yet they each performed for many years without issues. So when the last one started leaking this week, I shopped around for another Bunn and saw that Sam's Club had their commercial 12 cup Bunn model on a special $60 discount for only $199. I jumped all over it. Brought the unit home, set it up with a decanter under the funnel, poured in 3 pitchers of distilled water to fill the reservoir before plugging it in as directed... about a 1/2 pot of water will drain out... kind of flushes the system. Then plugged it in. It takes about 20 minutes for the water to reach correct temperature. Then added a filer and grounds. It made a 1/2 gallon / 12 cup pot of perfect coffee in just a hair over 2 1/2 minutes. I couldn't be more satisfied. You don't have to use distilled water, but it will help keep down the mineral build-up and the coffee tastes pretty darn good. 2 year parts / 1 year labor warranty. Came with 2 pots. A package of filters, a spring for cleaning and a envelope with instructions. There is no dedicated power off switch as this is a commercial unit designed for regular heavy use. I have mine plugged into a heavy duty power strip and if I'm gonna be out of town, I will flip off the switch on the power strip. Otherwise, just unplug it if you are gonna be away for several days... as some water will evaporate. I am very satisfied with my purchase and highly recommend it.

It did not operate properly. It would never make a complete pot.

This is one of top Coffee Maker Bunn. My Coffee Mess Members are enjoying this product.

Had one for 8 years and it was time for a new one so I purchased another one exactly like it.

Sometimes it leaks water not sure why

Bought it for the Church everyone loves it