Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for True & Tidy Power Steam Handheld Garment Steamer with Stainless-Steel Plate for
True & Tidy Power Steam Handheld Garment Steamer with Stainless-Steel Plate
4.6 out of 5 stars
stars
223 ratings192 reviews
  1. 5 stars73% (163)
  2. 4 stars20% (45)
  3. 3 stars1% (3)
  4. 2 stars0% (1)
  5. 1 star5% (11)
Sort by |
Showing 1-10 of 192 reviews
Aug 8, 2026
Reviewer name: Jan J
5 out of 5 stars
5 out of 5 stars review

Steam Demon!

This thing really works! Unlike other so-called “steamers” that I’ve tried in the past, this steamer actually puts out a high volume of steam, which is what you need for getting rid of wrinkles. I just bought four new shirts that had creases from being folded for shipping. Instead of having to iron each one, I just used this steamer on them. Each one took only about two minutes, if that long, and they were as smooth as if they’d just been ironed. I did have to refill the tank a couple of times to do all four shirts, but I take that as a good indication that it’s putting out a high volume of steam and doing the job. I highly recommend this steamer.

Review from SALAV True & Tidy
Helpful?27BAOW3O7DQL13863171877
May 9, 2026
Reviewer name: Maureen K
5 out of 5 stars
5 out of 5 stars review

Great steamer

This steamer does exactly what it’s marketed to do: steam fabric! It’s easy to use the water tank, it comes out easily and also easy to push back in. The waters warms up very quickly, and the steamer does its job! Very happy with this purchase, and very good value as well.

Review from SALAV True & Tidy
Helpful?27BAOW3O7DQL13863171877
Feb 24, 2023
Reviewer name: Laurie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

This steamer does the job expeditiously

I wish I had this steamer when I was managing retail clothing stores; it puts out copious amounts of steam and heats up quickly. The only downfall is filling the reservoir takes a bit of time due to the small opening.

Helpful?27BAOW3O7DQL13863171877
Jul 28, 2026
Reviewer name: Will C
4 out of 5 stars
4 out of 5 stars review

TIME SAVER

I'm excited to begin using this productI I haven used my new True & Tidy yet. However, I'm in the process of doing so. I visited my daughter and she had a handheld steamer. I used hers and I was impressed. Now I have my own.

Review from SALAV True & Tidy
Helpful?27BAOW3O7DQL13863171877
Aug 3, 2026
Reviewer name: Juanita M
4 out of 5 stars
4 out of 5 stars review

First time using

I purchased it from Macy's and received it May 24, 2026. Today is my first time using it or any handheld steam press iron. I like it just got to get used to it.

Review from SALAV True & Tidy
Helpful?27BAOW3O7DQL13863171877
May 7, 2026
Reviewer name: Sadia D
4 out of 5 stars
4 out of 5 stars review

Amazing product

I have just received this product and used it right away on my pure cotton T-shirt, I was surprised to see that it works wonderfully also a very good quality product looks very expensive…. the price is very affordable. I would hundred percent recommend anyone….

Review from SALAV True & Tidy
Helpful?27BAOW3O7DQL13863171877
Jul 4, 2026
Reviewer name: ARVIAN
2 out of 5 stars
2 out of 5 stars review

Disappointing Steamer

I had a previous steamer of a different brand that worked exceedingly well, but I accidentally broke it so needed another one. I was really excited to try this steamer because of the sleek design. I am a bit disappointed in this new steamer. I love the design, makes it easier to hold it and control the steaming; however, it takes a long time to heat up, it is not effective at steaming the clothes to remove the wrinkles, and in order to get the desired effect of removing the wrinkles, the clothing is damped when you’re finished. Additionally, it is difficult to drain the container that stores the water. After usage, there is remaining water in the bottom of the bottle after draining that you have to let evaporate over time in order to remove it. I tried this on two different types of material and the result was the same for both. I eventually got the wrinkles out, but it took some effort and I had to let the clothing air dry before I could use it.

Helpful?27BAOW3O7DQL13863171877
Nov 1, 2021
Reviewer name: S P
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Inefficient

This hand held steam iron did not work very well. I used it with several different garments that were wrinkled and of various materials. I saw about a 25% improvement at best and in order to get to 50% improvement I had to steam so heavily that the clothing got damp and had to be air or fluff dried. Also it seemed to take a long time just to make that much progress. For the amount of effort and lack of results I would say one star is generous.

Helpful?27BAOW3O7DQL13863171877
reply from SALAV USA

Thank you for offering your feedback regarding your HS-26 Power Steam Press. I'm sorry to hear of the experience you've had with your steamer, that is definitely not supposed to happen. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please contact us at support@salavusa.com so I can address your concerns.

Jun 9, 2022
Reviewer name: Lahn Vaimili
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hasn’t worked for me yet…

I received this product and of course it doesn’t work. I called the customer service personnel and they’re sending me a replacement tank which I have yet to receive.

Helpful?27BAOW3O7DQL13863171877
reply from SALAV USA

Thank you for offering your feedback regarding your True & Tidy HS-26 Power Steam Press. I'm sorry to hear of the experience you've had with it. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please contact us at support@salavusa.com so I can address your concerns.

Mar 29, 2022
Reviewer name: Disappointed Customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No Steam

I just got this out of the box and very disappointed. It does not suck the water up through the line to create steam.

Helpful?27BAOW3O7DQL13863171877
reply from SALAV USA

Thank you for offering your feedback regarding your True &amp; Tidy HS-26 Power Steam Press. I&#39;m sorry to hear of the experience you&#39;ve had with it. The HS-26 has a controlled steam release button. To get continuous steam, please make sure the trigger is locked. <br /><br />Please contact us at support&#64;salavusa.com so we can assist you further.