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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,674 ratings1,601 reviews
  1. 5 stars80% (4,518)
  2. 4 stars11% (626)
  3. 3 stars4% (209)
  4. 2 stars2% (97)
  5. 1 star4% (224)

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Showing 61-70 of 1,601 reviews
Oct 28, 2026
Reviewer name: johnny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful

Helpful?5GU7CLX9CFHV13860924960
Mar 24, 2023
Reviewer name: Barbie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not quite what I expected

I am not as satisfied, as other customers are with this product. I found the protection disappointing compared to other brands. I do not like the fit. I do like the material on my sensitive skin, I am most appreciative. The other feature I like is the price compared to other brands. I may have to stay with this brand, although it does not meet all my needs.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Barbie. We are sorry to hear about your experience with leakage and fit as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more information. We look forward to hearing from you.

Jul 3, 2021
Reviewer name: Nicole
1 out of 5 stars
1 out of 5 stars review

why did you change the sizing?

I am very disappointed in this new product! I have tried every other product and the old style worked perfect! The new style is to tight! Why do you feel the need to change things and make life harder on caretakers! Is there any chance that you will change back? I would have given this product no stars but it wouldn’t let me!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Nicole. We appreciate your feedback. Member’s Mark has upgraded the design of the Protective underwear to feel more like real underwear. We have also adjusted our size guides to include our new size offerings, which may allow you to find an even better fit. You can refer to your waist size, pant size and/or weight to determine the best size for you. Women’s Small size fits waist sizes 20-30 inches, pant size 00-8 and weight range of 85-120 lbs. The new Women’s Medium fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. The new Women’s Large fits waist sizes 38-44, pant size 16-22 and fits a weight range of 170-260 lbs The new Women’s XL fits waist size 45-64, pant size 22+ and fits a weight range of 200-300 lbs. If you are on the tail end of any range, consider sizing up. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 8, 2022
Reviewer name: TrulyTx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Focus on work NOT leaks

I was hesitant to use this product as I am a larger woman. 286 lbs 5'3" with wide hips. The XL fit perfectly with enough stretch to feel comfortable. I was getting to the point where xl pads with the heaviest absorbency were not enough at times due to leakage on sides. That is not the case with these. I also have heavy menstrual periods due to premenopause which would cause leakage at night. These are perfect for that purpose as well. I am now worry free during work meetings and can focus on work instead of being distracted by potential embarrassment of leakage.

Helpful?5GU7CLX9CFHV13860924960
Jun 19, 2021
Reviewer name: Tim
1 out of 5 stars
1 out of 5 stars review

New Version Not the Same - Cheaply Made

I have been buying Member's Mark Underwear for my Mother for awhile now. She said they were the best of all she's ever used, comfortable, perfect fit and held in liquid. These were recently changed and supposedly only the packaging and sizes were going to change, but they are NOT the same. It is a completely different material (kind of fuzzy) that rips easily and the new sizing allows for easy leakage. I'm very disappointed as Member's Mark had been a guaranteed solution for her and I upgraded my membership to get free monthly shipping of them. Now I have to start looking for another brand.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Tim! Thank you for your feedback and our apologies for all the issues. Please call our Customer service number at 888-301-0332 so that we may assist and offer suggestions and help. Thank you.

Aug 10, 2024
Reviewer name: JJ
1 out of 5 stars
1 out of 5 stars review

LEAKS!

Great price BUT.. the crotch is cut in a rectangle, no taper to accommodate the contour of the crotch, resulting in a wadding and bunching that allows leakage onto the bedding. Sorry, with all the high reviews I thought it would be a winner. Just does not work for us.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 15, 2021
Reviewer name: wonders
1 out of 5 stars
1 out of 5 stars review

Too THIN,POOR QUALITY

I purchased these at SAM'S because they didn't have Membersmark Unisex Size XL,which I wanted! BIG MISTAKE!!! These are So THIN, Poor Quality and NOT worth the MONEY. NOW I will Have to Order from some Company online, rather than run up the street one block to SAM'S.I am so Disappointed! WCager

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Evening and thank you for contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Aug 24, 2021
Reviewer name: Iggy
3 out of 5 stars
3 out of 5 stars review

But Why?

Why did they change the adult disposable underwear for women? The new underwear is a joke. They are poorly made, sized wrong and the padding is not absorbent. After 2 1/2 years I will have to look elsewhere for underwear. Member's Mark missed the mark this time.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Iggy. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Jul 3, 2021
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

changes are terrible

Members Mark were perfect brand of diapers for my mother and I recently noticed the box changed so I only got one box this time and am very disappointed. The large size is now too tight on her and they have less protection. Please go back to the old ones.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon Mike. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Mar 11, 2022
Reviewer name: NoNonsence
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect continence choice for dry bottom

Good price and I add for my elderly mother a secondary pad which has eliminated any leakage at bedtime. The optional addition of MM pads ensure clothing and bedding stay dry and clean. Having it shipped as a plus member makes it convenient and a no brained for continued purchase

Helpful?5GU7CLX9CFHV13860924960