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Sams Club
Sams Club
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,474 ratings1,564 reviews
  1. 5 stars80% (4,354)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (218)

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Showing 271-280 of 1,564 reviews
Jan 1, 2026
anonymous
5 out of 5 stars review

Comfortable and Dependable!

I have used the Members Mark brand for the past 2 months now and I am totally HAPPY! I have tried various versions and have only used the Depends brand for the past few years which is an awesome brand. But this new Members Mark brand is a delightful welcomed change! The color of powder pink had my attention fast! The fit is extremely comfortable in all ways. I havent experienced any leaks. The price break is fabulous! Relief is all around! Thanks!

Helpful?5GU7CLX9CFHV13860924960
Sep 20, 2021
Hill
1 out of 5 stars review

Horrible product

I bought these for my 85yr old mother in law. I followed the size quide and it said she would wear a small. Took these home and waisted at least 5 trying to get them pulled up on her. They ripped every time. I was very disappointed and returned them. I will go back to buying the Walmart brand that I know fits and won't tear every time we put one on.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jun 17, 2021
grandmoot25
1 out of 5 stars review

Not liking the new sizing

I have always bought the Member's Mark for my 91 year old mother. The size use to be S-M. They were easy for her to put on herself. I bought a medium and she struggles to pull them up. They are quite a bit smaller then the old ones. They look really small. I truly don't think they would fit a person the size they say they would. Why do companies always change things.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon and thank you for your feedback. Our apologies to your mother. I recommend for her to try the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Jul 13, 2022
J Love
3 out of 5 stars review

Not Totally...But Okay

I bought these in June thinking that bulk would do better than an online brand. For me, the need is due to the side effects of surgery. These are not highly absorbent or total protection. Unfortunately, as soon as I realize that I have to go and I begin to move, my bladder releases. What I noticed is that when I can't move fast enough, and I'm still on my back in bed, urine leaks through. My bed pads have saved me a few times, but not often. Also, once I'm standing, if I don't make it to the bathroom, I noticed that urine leaks down my legs. These haven't been the most pleasant experience, but at least I know. I get the concept of being discreet, but the padding isn't as thick as I need it to be to keep me accident free. Moreover, because of the slimmer design, I can't keep them on when I have a slight accident. I'm already more than half through the pack, so I'll likely have to go back to the other brand. I'd recommend this product for light accidents, but not overnight or for someone who has a difficult time getting to the restroom without the possibility of leaking.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We are happy to assist and promise to refund or replace any item you find unsatisfactory

Aug 21, 2021
Honey
1 out of 5 stars review

Cheaply made

Prior to the new sizing my mother wore size S/M. Now size M is too small, but according to the sizing guide size L would be much too large for her. Also, the padding is much thinner, causing her to have to use twice as many as before. Please bring back the old product; it was perfect.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning Honey. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for you mother.

Jul 1, 2021
Tigerlily
1 out of 5 stars review

Too small

Have been buying the Small-Medium for my mother for quite a while, and according to the sizing in the description, this new "Small" size should have fit her, since she only weighs 100 pounds. These look like something a baby would wear. They were too tight and too small. Not sure why Sam's would redo a product and make it worse.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon and thank you for your feedback. I recommend trying the new Women’s Medium which fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for you.

Jan 5, 2022
Thenurse
1 out of 5 stars review

New design is horrible!

I have worn these for a few years. Fortunately, I’m not using them for incontinence. I simply use them as disposable underwear. I loved the design and fit of the beige colored underwear. They were very comfortable and fit well. The last time I ordered, I received the new pink color. They are horrible! They fit like a thong in the back. They are very uncomfortable! For those needing them for incontinence, I don’t believe there is enough material in the back to be effective. Needless to say, I’ll be looking for something else to buy in the future. I can’t understand how anyone could be pleased with this new design. Sam’s Club, please listen to your customers and bring back the previous beige design!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Nov 21, 2025
Ruby
5 out of 5 stars review

These do a great job.

Sad fact of life is, most of us will need incontinence products when we're older. I'm so thankful I decided to try these. Due to the price, I chose the Member's Mark. They don't have any scent which is great. It's hard to tell that I'm wearing them at all. No noise, of paper or anything. They stay in place. So far, I haven't had any leaks. I wasn't sure if I was ordering the correct size, but the medium fits perfect. They stay in place and don't ride up, or fall down. Please, Sam's, please do not change how these are made. Thanks for having great store brand products.

Helpful?5GU7CLX9CFHV13860924960
Jul 4, 2021
Fluffy4555
1 out of 5 stars review

Sizing has shifted to a smaller size!!!

I bought one case online as usual. It was almost like trying to put an undersized girdle on. Now I have a case that are too small and having to wait on my next order. I just hope the FedEx delivery person will leave them on the rear covered deck instead of hiding them between vehicles in the drive - even in the rain. I am disabled and sometimes cannot walk that far to look for my order.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Nov 22, 2021
Verna2198
1 out of 5 stars review

Terrible Fit

I do not know who designed these but it could not have been someone who would wear them. When I first saw them I was really excited when I saw the price. BUT why would someone design these as to where I feel like I am wearing a thong? I even had someone else try them on and asked their opinion the6 say the same thing. I am almost 70 years old and not comfortable as all

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Verna! Thank you for reaching out. We have upgraded the design of our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.