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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,674 ratings1,601 reviews
  1. 5 stars80% (4,518)
  2. 4 stars11% (626)
  3. 3 stars4% (209)
  4. 2 stars2% (97)
  5. 1 star4% (224)

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Showing 251-260 of 1,601 reviews
Apr 7, 2022
Reviewer name: Carri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lightweight, Comfortable and a Great Price!

I was very impressed with these. Thin, lightweight and comfortable. Great price! I can leave my house and feel completely secure.

Helpful?5GU7CLX9CFHV13860924960
May 26, 2025
Reviewer name: Melissa H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these and the price

Holds pretty well. I use to use depends but switched due to the price and the depends started to give me a rash.

Helpful?5GU7CLX9CFHV13860924960
Jul 2, 2021
Reviewer name: evie
1 out of 5 stars
1 out of 5 stars review

please bring back the original product

This is too thin doesn’t absorb as much caretakers had a great thing going with the original product

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Afternoon Evie. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jun 21, 2024
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great incontinence underwear

I like these underwear the best of all that I tried. I appreciate that the cost for each item is great!!!

Helpful?5GU7CLX9CFHV13860924960
Jul 14, 2022
Reviewer name: GG
1 out of 5 stars
1 out of 5 stars review

Unfortunately different

I used to buy these for my grandmother all the time, but unfortunately, they are different now and no long are as reliable as they used to be.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332 so that we may learn more about the issues your grandmother is experiencing. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Aug 4, 2025
Reviewer name: GB47
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

These are a great product.

These are the best price and best quality of any underwear I have tried. I won't buy any other brand. Definitely recommend this product.

Helpful?5GU7CLX9CFHV13860924960
Jan 24, 2023
Reviewer name: Lyn T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect and affordable

My mom has been using this product for years. Very affordable compared to other brands and just as effective.

Helpful?5GU7CLX9CFHV13860924960
Sep 9, 2021
Reviewer name: me
1 out of 5 stars
1 out of 5 stars review

they should leave a good thing alone

liked old fit and design and protection much better..feel like i'm wearing thongs. item shredding onto clothes

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jan 7, 2023
Reviewer name: Cheryl koster
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member mark item

My 88 year old Mother absolutely loves this product. Very comfortable does what it says, she’s Very happy with it.

Helpful?5GU7CLX9CFHV13860924960
Oct 4, 2021
Reviewer name: Melissa
3 out of 5 stars
3 out of 5 stars review

Hate the new ones

My grandma LOVED the old ones and the new ones sizing is horrible and dont work as well, please bring them back!!!!!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Melissa. Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.