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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,674 ratings1,601 reviews
  1. 5 stars80% (4,518)
  2. 4 stars11% (626)
  3. 3 stars4% (209)
  4. 2 stars2% (97)
  5. 1 star4% (224)

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Showing 151-160 of 1,601 reviews
Jun 27, 2026
Reviewer name: Kathleen Budavari
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Undergarment

Comfortable & absorbent

Helpful?5GU7CLX9CFHV13860924960
Jul 24, 2026
Reviewer name: Grandma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No leaks at all!

These are great

Helpful?5GU7CLX9CFHV13860924960
Sep 15, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Tried this product 3 times and they started tearing apart while wearing. Size was correct just fabric is not sturdy. Not worth the cost!

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark protective underwear. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Nov 5, 2021
Reviewer name: Sandra 39
1 out of 5 stars
1 out of 5 stars review

Size is not the same!

I have bought this for a long time now, however the last box I bought in size large I thought I gained 10 lbs!! They were so tight around my waist they rolled down to the middle of my stomach. Why oh why did you change them?

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Sandra! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 17, 2021
Reviewer name: Dale
2 out of 5 stars
2 out of 5 stars review

They've changed.

My wife has uesd these for quite some time and loved them. They changed them, made them "better" now she hates them and is looking for something else. They don't fit as well and fall apart.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Hi Dale..Thank you for your feedback. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Sep 26, 2021
Reviewer name: jerry
1 out of 5 stars
1 out of 5 stars review

NOT Mediums

These are NOT mediums. They are SMALL size. If you have a 31 inch waist, they will be very very tight. Any bigger waist, good luck. The old ones were actually mediums. I'll be looking elsewhere next time.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 21, 2021
Reviewer name: Daughter
1 out of 5 stars
1 out of 5 stars review

underwear

This runs much smaller than the previous brand and leaks. Not even in the same class as the previous brand will have to find a new brand for my mother

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Thank you for your feedback and our apologies for the leakage issues. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jul 13, 2021
Reviewer name: Lynn
1 out of 5 stars
1 out of 5 stars review

New sizes run very small

I'd been buying S/M for my Mom and they were perfect. I bought size M in this new style and they barely fit her. They don't stretch like the old style and she said they are uncomfortable. I do not recommend this product.

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

HI Lynn! Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Dec 16, 2021
Reviewer name: Iowan
2 out of 5 stars
2 out of 5 stars review

New Not good!!

I bought for my mother, and she loved the old sizing, these are NOT good. L is too tight to pull up, XL is too big! Please bring the old sizing back! Thanks

Helpful?5GU7CLX9CFHV13860924960
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 18, 2024
Reviewer name: LSikes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product

My mom has issues and disabled. Being a caregiver is stressful and lonely since I don't have help and Medicare will not pay. I don't make much money. I spend about $100 per month on these. I can save money because of price, quality, and quantity.

Helpful?5GU7CLX9CFHV13860924960