Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

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4.6 out of 5 stars

stars5,474 ratings1,564 reviews

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Showing 1,091-1,100 of 1,564 reviews

Aug 6, 2022

reeter17

2 out of 5 stars review

Not loving new sizing

Your product was the best for the price until you decided to make them just a little smaller. Now I've got to start looking and comparing again! New and improved is not better in this case! Please go back to the way they were!!

Helpful?

reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 8, 2021

Dano

1 out of 5 stars review

BAD decision to change

I regularly used the beige ones. This is a far INFERIOR product. Not near as comfortable as the previous Total Protection product in the blue-green box. Please bring the old one back! It was listed for Men/Women but comfortable.

Helpful?

reply from Consumer Relations

Good Afternoon. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 9, 2021

Mrs G

1 out of 5 stars review

Awful

They're definitely not as the original ones were! They are very paltry. They leak and they are not absorbent! I am returning my purchase and will not buy again! It seems from the other reviews, that things have definitely gone downhill.

Helpful?

reply from Consumer Relations

Good Afternoon Mrs. G. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Dec 4, 2023

Jackie

4 out of 5 stars review

It's very true to size.

Just picked it up today, Sunday. Used today, and the fit is good. Let me say these are very true to size. I will give an update tomorrow if it allows me to. But for now, they are good.

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Jul 29, 2021

ceilsi

1 out of 5 stars review

Allergic to them

I have ALS. At night I use the unisex XL adult diapers. They are a bit too big, so I switched to this members mark ladies purple large. They do fit better but the purple breaks me out. I am allergic to the dye. I don't see how to return them.

Helpful?

reply from Consumer Relations

Good Afternoon Ceilsi, we are sorry you experienced an irritation while wearing our Members Mark Underwear product. We take experiences like this very seriously, and would like to gather as many details as possible for our Quality Team. Could you please give us a call at 888-301-0332 ,when you have a free moment, so we can obtain some important product information and samples for review. We will be happy to help with refunding you for this product as well. Thank you.

Aug 9, 2021

Top Cat TOM

1 out of 5 stars review

Terrible features/product

I have been buying this product for my wife for three years and this new version is terrible. Why did you change from a product that was working to one that is cheap and not working!!!!!!!! GO BACK TO THE OLD PRODUCT!!!!

Helpful?

reply from Consumer Relations

Thank you for your feedback Tom. Please call our customer service line at 888-301-0332 so we may obtain more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Jul 13, 2021

TSmith

1 out of 5 stars review

Sizing is off

I always purchase these for my mother in the L/XlL size and with the new change in sizes picked up the L for her and they are too small and tight in her stomach with no stretch. Highly disappointed and would like a refund.

Helpful?

reply from Consumer Relations

Good Afternoon TSmith Thank you for your feedback. I recommend trying the new Women’s XL. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother

Jan 6, 2024

TurquoiseFan

5 out of 5 stars review

Durable

I’m pleased with these. Better than Depends. I layer in a pad and dispose of it when needed. When I rip the pad out, this underwear stays intact, where Depends soon pulls apart.

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May 23, 2022

Tina1976

5 out of 5 stars review

Member’s mark total protection

[This review was collected as part of a promotion.] This protection underwear are great gave them to my grandma she done a review for me said they was very well made they fit good said you can not see them threw your pants and can not tell you have them on very good protection of a nignt time

Review from TryIt community

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May 25, 2022

Nana12

5 out of 5 stars review

Comfy

[This review was collected as part of a promotion.] I’m due to have a baby soon and used these for my last baby . They worked great and they’re comfortable after having a c section . I bought a different size so hoping they fit good ! Would recommend !!

Review from TryIt community

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