Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Women, Choose Size

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4.6 out of 5 stars

stars5,474 ratings1,564 reviews

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Showing 1,081-1,090 of 1,564 reviews

Mar 22, 2022

Ms B

5 out of 5 stars review

Verified Purchase

Great Fit

Great fit, no leaks and great price!!

Helpful?

Sep 26, 2024

Sue Smith

5 out of 5 stars review

Verified Purchase

The perfect fit.

They are a perfect fit. Very comfortable to wear.

Helpful?

Aug 15, 2021

tf20

2 out of 5 stars review

disappointed

Hate them. I was expecting underwear and got a pad with a waistband. Totally uncomfortable, I feel like I’m wearing a poorly made thong.

Helpful?

reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 13, 2022

MED

1 out of 5 stars review

WHAT A MESS

fall apart during wearing= fuzz all over clothes on inside- does not keep you dry- go back to old ones please

Helpful?

reply from Consumer Relations

Good Afternoon. We are sorry to hear about all these issues as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Dec 31, 2024

1 out of 5 stars review

POOR

I am sorry that I bought a large amount before trying them, DISAPPOINTED! These are not dependable and I have had leaks. DON'T BUY THESE!

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jun 8, 2022

glen

1 out of 5 stars review

changed sizes

new underwear have change large size to 38 to 44,too small . old size was 38-50 good fit, tried XL 45-54 fits to loose . going with different brand.

Helpful?

reply from Consumer Relations

Good Morning Glen..We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 28, 2022

Wet

1 out of 5 stars review

Awful

They LEAK! Had to change my mother clothing every time she had a accident. I will go back to Tena much better protection and fix!

Helpful?

reply from Consumer Relations

Good Morning! We appreciate you contacting us. We’re disappointed to hear about the leakage your mom experienced while wearing the Member's Mark Underwear. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jul 14, 2021

annie

1 out of 5 stars review

sad

Disappointed in product they change the sizing and the quality of the product returning them to Sam’s Club.

Helpful?

reply from Consumer Relations

Good Morning Annie. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Aug 6, 2022

reeter17

2 out of 5 stars review

Not loving new sizing

Your product was the best for the price until you decided to make them just a little smaller. Now I've got to start looking and comparing again! New and improved is not better in this case! Please go back to the way they were!!

Helpful?

reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 8, 2021

Dano

1 out of 5 stars review

BAD decision to change

I regularly used the beige ones. This is a far INFERIOR product. Not near as comfortable as the previous Total Protection product in the blue-green box. Please bring the old one back! It was listed for Men/Women but comfortable.

Helpful?

reply from Consumer Relations

Good Afternoon. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.