This certainly isn't what we expect to hear Becky, and we're sorry for the trouble you've experienced with the pump. Would you give us a call at your earliest convenience at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to determine just what might have happened and how to resolve the issue so you can get back up and running as soon as possible. Thanks for sharing this feedback & we hope to hear from you soon!

We are so happy to hear it, keep clean. It's great to know your 3300 PSI pressure washer has been performing for superior cleaning experience. Feel free to tag #simpsonclean on social media with your before/after photos & we'd love to see the projects you're knocking out. Thanks for reviewing!

We're glad to hear your 4400 PSI pressure washer has already made a great first impression. You'll have to tag #simpsonclean on social media once you fire it up & we'd love to see any before/after photos of your equipment! We're excited for you to start enjoying the impressive power & we appreciate the rating!

We're happy to hear you've enjoyed a flawless performance, & your 3300 PSI pressure washer has already proven itself to be a great purchase. Feel free to tag #simpsonclean on social media with photos of your results & we'd love to see the projects you're knocking out. Thanks for reviewing, Yup123!