Hello, Chris, and thanks for bringing this to our attention.This sounds frustrating, and we're sorry that the drawstrings in our ForceFlex Plus Tall Kitchen Trash Bags With Clorox didn't stay in place. We'd like the chance to get you back on track, and ask that you call you call us at 800-835-4523 with reference number 230719-000758 handy. We look forward to finding a solution for you. Alexandrea from The Glad Team

Oh no, we love hearing reviews from our fans, as we pay close attention to your invaluable feedback. Please give us a call so we can further discuss your comments about our ForceFlex Plus Trash Bags ripping. We regret your experience, and hopefully, bring your confidence back in our products. We hope to speak with you soon, Jess. Shannon from The Glad Team

Thanks for your feedback, and we're sorry to hear you weren't fond of the Lemon Fresh Bleach Scent of our Glad Tall Kitchen Drawstring Grey Trash Bags – ForceFlex Plus With Clorox. So we can make it up to you, please give us a call at 800-835-4523 and provide reference number 211208-000385. Talk to you soon. Alexandrea from The Glad Team

Thanks for sharing your feedback, and we're sorry to learn that our ForceFlex Plus Trash Bags With Clorox and Lemon Fresh Bleach Scent didn't stay intact. We'd like the opportunity to make this up to you and ask that you give us a call at 800-242-7482 with reference number 221019-000523. We look forward to assisting you. Alexandrea from The Glad Team