I wanted to get a water dispenser with the bottom load feature for a while, so this one fits my needs and my budget, the only thing that I thought it would be a bonus was the child safety button which doesn't work as it should since I tested it with my grandson and sure enough he's dispensing water, so I think there's got to be a better way to prevent it.

These are great. We have one in several of our clinics. The bottom load system is so much easier to use than the top load ones. Really promotes drinking more water. The hot water is the perfect temperature for making hot chocolate or hot tea, no need to use the microwave.

I purchased this dispenser to replace my old one. This one is self-cleaning. My old one wasn't, so I gave it to a friend! Bottom load works for me since I'm short and had a lot of trouble with the top loading dispenser. This is my 2nd Primo bottom load dispenser.

I replaced my long-time ReadyRefresh cooler with this one. I started purchasing my own bottles locally long ago so it only made good sense to stop renting their cooler as well. This cooler is easy to use and has a smaller footprint given the bottom load. The kids use easily as well. I do miss having an LED display and push button but Im ok with trading those for the self cleaning feature. The other I had to dissemble and clean approx every 2 months. Overall I feel this is a great purchase.

We have so many water main breaks in my county which of course leads to boil water advisories... which then leads to our water smelling like rotten eggs after the boil water advisory has been lifted. Who knows what my daughter and pets are drinking... this water dispenser is FABULOUS! It has great water pressure coming out (no, not as good as my faucet, but to fill a glass, or doggie water bowl, YES!) The place I get my 5 gallon jugs of water from only charge $5.50 if I pick it up or $6.50 if they bring it to me... a 24 pk of water bottles is nearly that, and 24 bottles wouldn't fill up a 5 gallon jug. Just buy the machine once, then the water savings is paying you back for the machine. I never heat water for coffee... it's already hot... I use the instant coffee which is fantastic now a days... so my morning coffee is ready and on my lips in 10 seconds!.. Set up was near nothing... just sticking the pump in the bottle... Oh, you cant go wrong... The peace of mind that comes from giving your family fresh water is well worth the effort to get this machine for your family.

We like the cooler but it would be better if there was a thermostat that you could set the temperature on. I like my water cold and have to put the glass in the freezer for 20 minutes to get it the way I like it. Wasn't able to, find any bottom loading coolers with a thermostat. The self cleaning feature is good but wastes 3/4 of a gallon of water after each cleaning, but I guess it is worth the hassle of cleaning the unit by hand.

I was tired of wasting tons of plastic bottles and decided to get this water dispenser...best decision I have ever met, works great! I love that I have cold and hot water at the same time. I also like the fact that the water bottle goes in the bottom.

I ordered this for my daughter and son inlaw who have been buying a lot of bottled water. I have this same water dispenser at work and found the cold and hot water very useful. Putting the water jug in the dispenser at the bottom convent being you don't have to left it up or spill any water. My daughter has had no issues with the dispenser other than her husband using up the 5 gallon bottles rather quickly. He enjoys ice cold water and is aways getting some from the cooler. The hot water has made it faster to make cup soups or tea. The water is very hot. So far no issues with the item and my daughter is very happy with the product. The safety switch on the hot water is an added bonus being they have a toddler. This will help to keep any accidents from happening. The dispenser arrived undamaged from Walmart shipping and ready to be used after unpacking and set up. I would purchase this again! Happy Trails

We have well water and have been purchasing individual water bottles for drinking. We decided to get this dispenser to help save on money and waste - so far, so good! We go through about a bottle every 2 weeks and haven't had any problems whatsoever. I think it's a keeper!

I bought this water dispenser about a month ago as a replacement for the Primo dispenser I had for about 10 years (cold water mechanism went out). It has done everything as described. Hot water is hot and cold water is cold! Room temperature works too! The bottom loading feature for the 5-gallon water bottles is so easy....no lifting! I have not attempted the self-cleaning cycle yet, but am hoping it works as easily as everything else with this dispenser.